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Receive a verification code for WhatsApp on iPhone or Android
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Are you registering a new phone number with WhatsApp? This is easily done when you first sign up for an account. However, if you're not receiving the unique code, there are quick ways to troubleshoot the app. Here's how to verify a phone number on WhatsApp using your iPhone or Android device.

Getting Your WhatsApp Verification

When you sign up for WhatsApp, you'll be asked to verify your account with the phone number used for registration. A unique code is sent to this phone number via phone call or SMS.

Section 1 of 3:

Using iPhone or iPad

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  1. It's a green app with a white phone icon inside a white chat bubble.
    • You can download WhatsApp from the App Store .
    • The phone number used to sign up for an account will be used for verification. [1]
  2. It's at the bottom of the screen.
    • If it's the first time using WhatsApp on your device, you will be prompted to grant WhatsApp access to your device's camera, microphone, contacts, etc. Tap Allow .
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  3. The country in which your phone number was issued should appear just above the phone number field.
    • If the listed country is incorrect, tap the country name that appears, then tap the correct country in the list.
  4. This must be a valid phone number. Numbers from services such as Google Voice will not work.
    • Do not enter any zeroes before your number.
  5. It's in the upper-right corner of the screen.
  6. This confirms your number and sends an SMS message with an activation code to your phone number.
    • To receive an automated phone call from WhatsApp with the activation code, do nothing when this dialog box appears.
  7. Look for the one containing a six-digit activation code.
  8. This verifies your phone number and activates your phone on WhatsApp.
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Section 2 of 3:

Using Android

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  1. It's a green app with a white phone icon inside a white chat bubble.
  2. It's at the bottom of the screen.
    • If it's the first time using WhatsApp on your device, you will be prompted to grant WhatsApp access to your device's camera, microphone, contacts, etc. Tap Allow .
  3. The country in which your phone number was issued should appear just above the phone number field.
    • If the listed country is incorrect, tap the country name that appears, then tap the correct country in the list.
  4. This must be a valid phone number. Numbers from services such as Google Voice will not work.
    • Do not enter any zeroes before your number.
  5. It's just below the phone number field.
  6. This confirms your number and sends an SMS message with an activation code to your phone number.
    • If prompted, and you'd like WhatsApp to automatically detect your confirmation code and enter it for you, tap CONTINUE . Otherwise, tap NOT NOW .
  7. Look for the one containing a six-digit activation code.
  8. This verifies your phone number and activates your phone on WhatsApp.
    • If you can't receive text messages, tap Call me to receive an automated phone call from WhatsApp with your 6-digit code.
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Section 3 of 3:

Troubleshooting

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  1. Updates have the latest bug fixes. If you don't already have automatic updates enabled, open the App Store or Google Play Store, search for WhatsApp , and tap Update .
  2. Keeping your phone up-to-date can help prevent software issues. Update your Android or update your iPhone in the Settings app.
  3. You'll need to have a cellular connection available to receive SMS texts. If you're connected, make sure cellular data is enabled on your device.
  4. WhatsApp is only available on iPhone and Android devices.
  5. Some users reported that verifying a new number through WhatsApp business helped verify through regular WhatsApp.
    • To do this, download the WhatsApp Business app and sign up using your new phone number. Verify the number with the unique code, and then return to regular WhatsApp. Select the Change option. This should confirm the new number without a verification code.
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      Warnings

      • Do not try to guess the verification code. Doing so will lock you out of the verification process for a lengthy period of time.
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