How To Fix a TikTok Video That is Still Processing

PDF download Download Article
If your TikTok video is stuck processing, learn how you can fix this problem
PDF download Download Article

Have you posted a video to TikTok and gotten the dreaded "video is being processed" error? While there is no one surefire way to fix this error, there are a few troubleshooting steps you can do to solve this problem no matter if you use TikTok on an Android phone, iPhone, or iPad. Keep reading this article to learn why this error might be happening to you and what you can do to fix it.

1

Restart the TikTok app or your phone.

PDF download Download Article
  1. First start by restarting the TikTok app, especially if you’ve had the app open for a long time without closing it. Sometimes a refresh is all the app needs.
    • If that doesn’t fix the problem, though, try restarting your entire phone . Again, if your phone has been on for a long time without a restart it can start to act up. [1]
    2. Advertisement
2

Reupload the video.

PDF download Download Article
  1. If restarting the app and your phone did not fix the issue, you can try to upload the video again.
3

Update the TikTok app.

PDF download Download Article
  1. Updates push important fixes to the app, so if you've gone a long time without updating TikTok it could be missing some vital bug fixes.
    2. Advertisement
4

Check your internet connection.

PDF download Download Article
  1. If your phone doesn’t have a strong internet connection, you may find that your video processing takes much longer than it does normally.
    • If you’re not connected to Wi-Fi but a network is available, try connecting to it. If you get one or two bars of service, that should be sufficient.
    • You can also try moving to an area that gets a better signal, especially if you’re indoors. For mobile data, being on a 3G network should be sufficient.
5

Check TikTok’s server status.

PDF download Download Article
  1. While TikTok doesn’t have a dedicated server status page, you can use a website like Downdetector to see if other users are having problems with TikTok.
    • As many users access TikTok on a daily basis, the server that keeps the app running may encounter issues from time to time. Unfortunately, the only solution to this is to wait until the servers recover.
    2. Advertisement
6

Clear your TikTok cache.

PDF download Download Article
  1. It makes it so data can be retrieved faster, but if the cache gets too full it can actually impact the application’s performance. If your video is uploading slowly, you can always try to clear out the TikTok cache .
7

PDF download Download Article
  1. This would make you unable to finish processing your video post. To check if your account has been banned, select your inbox from the bottom menu bar and then select the ‘from TikTok’ option at the top. If you have been banned, there should be a message in your inbox from TikTok detailing the specifics of the ban. [2]
    2. Advertisement
8

Check to see if your video violates Community Guidelines.

PDF download Download Article
  1. If your video is still not uploading, double check your video to see if there is anything in it that could violate Community Guidelines. [3]
    • One of the most common guideline violations is copyright infringement , so watch your video back to look for any overt logos, songs, or images belonging to another copyright holder.
    • You also may want to check to see if your video includes any dangerous, sensitive, or mature themes.
9

Contact TikTok support

PDF download Download Article
  1. TikTok support should be able to help you identify why your video is still being processed and help you with a solution. [4]
    2. Advertisement

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!

      You Might Also Like

      How to
      Comment with Pictures on TikTok (And Why Some Can't)
      4 Ways to See TikTok Profiles & Videos Without People Knowing
      The Grabovoi Numbers Trend, Explained
      Can You Go Live on TikTok Without 1,000 Followers?
      Can TikTok Auto Scroll? How to Play TikTok Videos Automatically
      How to
      Contact TikTok: 8 Ways to Get Support
      Simple Ways to Unfollow on TikTok: Unfollowing Limits & Fixes
      Suspended TikTok Account? Here’s What to Do!
      How to
      Know if Someone Blocked You on TikTok
      The Complete Guide to Reviving Your Broken TikTok Streaks
      How to
      Watch TikTok Content Without Having to Install the App
      Five Ways to Make Money on TikTok
      What Does Each Can Tab Mean and Why Do People Give Them Out?
      What Zesty Really Means on TikTok
      Advertisement

      References

      1. ↑ https://support.tiktok.com/en/log-in-troubleshoot/troubleshooting/first-steps
      2. ↑ https://support.tiktok.com/en/safety-hc/account-and-user-safety/content-violations-and-bans
      3. ↑ https://www.tiktok.com/community-guidelines/en/
      4. ↑ https://www.tiktok.com/about/contact?lang=en

      About This Article

      Thanks to all authors for creating a page that has been read 28,826 times.

      Is this article up to date?

      Advertisement