Common Ways to Fix Your iPhone Siri Not Responding

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This quick troubleshooting guide will show you how to pinpoint and fix Siri on your iPhone
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Is Siri no longer working properly on your iPhone? You could have gone through the set-up process to get Siri working, but maybe she has suddenly stopped responding to you or maybe the swirl appears and starts spinning after a "Hey Siri" command from you, but it disappears quickly. From setting configurations, to VPNS, and software glitches, there are a few potential reasons that Siri isn't working. Follow this guide to learn the most common troubleshooting fixes to get Siri working again.

Common Reasons Siri Doesn't Work

Temporary software glitches, incorrect settings, VPNs, outdated software, a bad internet connection, and malfunctioning hardware are all common reasons that Siri doesn't work.

1

Restart your iPhone.

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    The steps to restart your iPhone are different according to your phone model:
    • For iPhones with Face ID (X, 11, and newer): Press and hold the volume down and side buttons at the same time until the slider appears. Then drag the slider over, wait 30 seconds as your iPhone turns off, then press the same buttons again to power it back on.
    • For iPhones with a Home button (6, 7, 8, and 2nd/3rd Gen of SE): Press and hold the side button until the slider appears. Then drag the slider over, wait 30 seconds as your iPhone turns off, then press the same side button again to power it back on.
    • For iPhone with top Power button (1st Gen SE, 5, and older): Press and hold the top button until the slider appears. Then drag the slider over, wait 30 seconds as your iPhone turns off, then press the same button again to power it back on. [1]
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2

Make sure Siri is enabled.

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    To check Siri, go to Settings > Siri & Search and make sure "Hey Siri" is activated and ready to use. If not, select "Listen for 'Siri' or 'Hey Siri'" and tap Set up to train Siri to respond to your voice.
3

Check Siri's settings.

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    For example, if you're cooking and step away from your iPhone, which is locked, Siri might not respond if you don't have "Allow Siri When Locked" enabled in Settings > Siri & Search .
    • Siri won't work if you have your phone face down or covered. To change this so you can use Siri in these situations, go to Settings > Accessibility > Siri and turn on "Always Listen for 'Hey Siri'."
    • If you don't hear Siri's responses, make sure they aren't muted. Go to Settings > Siri & Search > Siri Responses and make sure Prefer Spoken Responses is selected. [2]
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4

Check your internet connection.

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    If you're using an unreliable Wi-Fi connection, switch to using cellular data; if you're using a weak cellular data network, switch to Wi-Fi.
    • Some VPNs disable Siri. If you don't see "Siri & Search" in your iPhone's menu, your VPN is most likely the cause. Turn it off and restart your phone to regain access to Siri.
5

Restart Siri.

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    Go to Settings > Siri & Search and turn off "Listen for 'Siri' or 'Hey Siri'". Wait a few seconds, then turn it back on.
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6

Update your iOS.

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    Your phone should update automatically, but you can also manually check for updates by going to Settings > General > Software Update .
7

Check your microphone.

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    You can check the physical microphone and clear out any dust or debris that might be preventing Siri from hearing you (it's at the bottom of your iPhone, next to the charging port).
    • Don't use compressed air to clean it since the pressure can drive liquids or other small debris inside your phone and damage it. Instead, use something like a microfiber cloth or painter's tape, which doesn't leave residue.
    • Make sure Siri has access to use your phone's microphone in Settings > Privacy & Security > Microphone .
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8

Reset Siri.

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    Resetting will also mean that you lose all customized settings. Go to Settings > Siri & Search and turn off the "Listen for 'Siri' or 'Hey Siri'" option. Wait a few seconds, then turn it back on and tap Continue to retrain your voice.

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      References

      1. ↑ https://support.apple.com/en-us/118259
      2. ↑ https://support.apple.com/en-us/105037

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