January 17, 2013 Karen Underwood 17 Clear Branch Drive Springtown, LA 39612 Premier Financial - Facilities Department Attn: Jim Loudon, Supervisor 100 Corporate Drive Springtown, LA 39612 Dear Mr. Loudon, I have been an account representative at Premier Financial since 2009 and am writing you on behalf of the deteriorating state of the employee parking area outside the west entrance to the building. I, as well as many of my coworkers, have concerns with the safety of the parking lot that we would like your department to address. The first of our concerns is the general upkeep of the lot itself. There are many areas where the concrete is cracked or uneven, presenting a trip-and-fall hazard. This is problematic for both the safety of the employees, as well as the liability exposure of the company. A second area of concern is the lack of adequate security. This is an even greater issue due to the increasing number of thefts in the area surrounding the office. While a single guard does patrol the parking lot until the office closes at 5:00 p.m., there are often employees working late who consequently have no protection as they walk to their vehicles under even more dangerous conditions than those who left on time. This directly relates to the third item, which is the inadequate lighting. Many employees have noticed that, of the twelve security lights spread throughout the parking area, there are usually no more than seven that are in operation. Whether due to needed repairs or simply a light bulb that has burned out, this seems to be a simple way to greatly increase parking lot safety. I am also expressing my concerns to Premier’s Corporate Facilities Department at the company headquarters. I anticipate a response by February 1, 2013, detailing how the Facilities Department plans to address these issues for the short- and long-term. I know that Premier values the health and safety of its employees, and I look forward to the solutions you will propose. Please contact me if I can be of further assistance. Sincerely, Karen Underwood