如何修复微软商店的下载问题

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共同创作者是 wikiHow员工

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如果Windows电脑的“商店”无法正常下载应用程序，那么你有几种不同的解决方法来处理下载问题，你可以更改电脑的日期和时间设置来重置商店缓存。

部分 1
部分 1 的 4:

更改电脑的日期和时间设置

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    在Windows 10电脑上，点击开始菜单的搜索栏。 [1]
    • 在Windows 8电脑上，按住 Windows 键，点击 W 。
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    它应该位于搜索菜单的顶部。
    • 对于Windows 8电脑，点击搜索栏下方的“更改日期和时间”。
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    这个选项位于“日期和时间”菜单里。
    • 你必须使用管理员账户才能更改这些设置。
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    这会影响当前的日期和时间（日期和时间取决于你的时区）。
    • 你也可以点击“更改时区...”选项来调整时区设置。
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    日期和时间应该会更新到最新时间。
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    如果日期和时间设置是问题所在，那么修改后应该能正常下载应用程序了。
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部分 2
部分 2 的 4:

更新应用程序

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    它位于搜索栏的左侧。
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    它位于应用程序商店的右上角。
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    根据需要更新的应用程序数量，这可能会花费几分钟时间。
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/c\/c2\/Fix-Microsoft-Store-Downloading-Problems-Step-17-Version-3.jpg\/v4-460px-Fix-Microsoft-Store-Downloading-Problems-Step-17-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/c2\/Fix-Microsoft-Store-Downloading-Problems-Step-17-Version-3.jpg\/v4-728px-Fix-Microsoft-Store-Downloading-Problems-Step-17-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    如果当前应用程序回到下载进程，说明可以正常下载应用程序了。
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部分 3
部分 3 的 4:

退出微软商店

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/3\/30\/Fix-Microsoft-Store-Downloading-Problems-Step-18-Version-3.jpg\/v4-460px-Fix-Microsoft-Store-Downloading-Problems-Step-18-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/30\/Fix-Microsoft-Store-Downloading-Problems-Step-18-Version-3.jpg\/v4-728px-Fix-Microsoft-Store-Downloading-Problems-Step-18-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
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    如果Windows账户关联了照片，它就会出现在这里。如果没有头像，这里默认显示一个人像剪影。 [2]
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    它位于下拉菜单的顶部。
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    它位于弹出菜单的顶部。
  9. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/0\/00\/Fix-Microsoft-Store-Downloading-Problems-Step-26-Version-2.jpg\/v4-460px-Fix-Microsoft-Store-Downloading-Problems-Step-26-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/00\/Fix-Microsoft-Store-Downloading-Problems-Step-26-Version-2.jpg\/v4-728px-Fix-Microsoft-Store-Downloading-Problems-Step-26-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    返回到商店应用程序。
  10. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/9\/96\/Fix-Microsoft-Store-Downloading-Problems-Step-27-Version-2.jpg\/v4-460px-Fix-Microsoft-Store-Downloading-Problems-Step-27-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/96\/Fix-Microsoft-Store-Downloading-Problems-Step-27-Version-2.jpg\/v4-728px-Fix-Microsoft-Store-Downloading-Problems-Step-27-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    登录账户后，返回并修复下载问题，此时应该能继续下载应用程序了。
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部分 4
部分 4 的 4:

重置商店缓存

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/c\/cc\/Fix-Microsoft-Store-Downloading-Problems-Step-28-Version-2.jpg\/v4-460px-Fix-Microsoft-Store-Downloading-Problems-Step-28-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/cc\/Fix-Microsoft-Store-Downloading-Problems-Step-28-Version-2.jpg\/v4-728px-Fix-Microsoft-Store-Downloading-Problems-Step-28-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
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    你也可以在开始菜单搜索栏里输入它，来访问“Windows商店重置”程序。
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/a\/a5\/Fix-Microsoft-Store-Downloading-Problems-Step-31-Version-2.jpg\/v4-460px-Fix-Microsoft-Store-Downloading-Problems-Step-31-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a5\/Fix-Microsoft-Store-Downloading-Problems-Step-31-Version-2.jpg\/v4-728px-Fix-Microsoft-Store-Downloading-Problems-Step-31-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
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    接着会打开商店应用程序，并清理缓存。 [3]
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/8\/8d\/Fix-Microsoft-Store-Downloading-Problems-Step-33-Version-2.jpg\/v4-460px-Fix-Microsoft-Store-Downloading-Problems-Step-33-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/8d\/Fix-Microsoft-Store-Downloading-Problems-Step-33-Version-2.jpg\/v4-728px-Fix-Microsoft-Store-Downloading-Problems-Step-33-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    如果缓存是问题的话，这时候应该能继续下载程序了。
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小提示

  • 一般说来，及时更新应用程序，可以修复程序故障，使用最新功能。
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警告

  • 如果使用公用电脑，你可能无法更改日期和时间设置，或运行“wsreset”程序。
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参考

  1. ↑ http://www.thewindowsclub.com/windows-store-not-opening
  2. ↑ http://www.windowscentral.com/fix-pending-apps-windows-10-store
  3. ↑ http://www.pcworld.com/article/3053099/windows/3-quick-fixes-for-your-windows-store-problems.html

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