Q&A for How to Buy or Sell Used Items Using OLX

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I cannot get the seller phone number?

Community Answer

Seller has a verified phone number, but it is not visible to the buyer.

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Question

Will OLX give me the product or do I have to go somewhere else for the product?

Community Answer

OLX is not an e-commerce website. It helps buyers and sellers to meet and finalize the deal. OLX plays no role in selling products. Thus, you have to contact the seller and receive your product.

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Question

After selling my product, must I remove it from OLX?

Community Answer

Yes.

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Question

How do I contact the seller?

Suhail Surajpal

Community Answer

There should be a contact information tab on each advert, usually containing the cell number and email address of the person.

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Question

Is it safe to sell a mobile phone to someone in another country?

Community Answer

Not particularly. OLX is not an e-commerce platform, meaning your customer cannot buy your product online and get it couriered. OLX is a site for traders to meet each other and finalize the deal, therefore if your buyer is in another country, it is very unlikely he/she will travel all the way to your destination to buy a secondhand item. If, however, you wish to sell a product to someone in another country, I would recommend an e-commerce platform such as E-bay.

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Question

How can I join OLX to sell my product?

Suhail Surajpal

Community Answer

There is basically no need to join the website as a registered user. Simply follow the instructions above. All you need to do is post your ad and wait for the notification that someone is interested.

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Question

Can I pay for an item through the site?

Community Answer

No, you have to meet the seller in person and then pay him if you like his product.

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Question

How do I contact a seller if the contact number is absent?

Community Answer

Look for the other options on the contact information tab, such as email.

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Question

How soon will a product sell?

Suhail Surajpal

Community Answer

It depends on the type of category. The time it takes your item to gain popularity depends on the demand rate of the product. Computers or electronic devices should sell extremely fast, as they are in big demand. If you were selling something unnecessary, such as a litter box, it's unlikely you will get buyers in a short period of time.

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Question

How do I add my phone number to OLX?

Community Answer

Go into your profile and select "Account and payment options." You should see an option asking if you'd like to share your phone number. Select "Yes."

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Question

What is the procedure if the seller and buyer are in different cities?

Community Answer

The procedure is usually simple. Place the item in a package. Attach the address. Then buy a shipping stamp. Place the stamp on the box. Send it out, using a mailer like FedEx or UPS. Contact the buyer and let them know when to expect their package.

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