Q&A for How to Create a Zoom Account

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What impact does signing up on behalf of a school have? Is it an option created for school directors or teachers or should students also click on yes if they need Zoom for their virtual classes?

Lara

Community Answer

This option was created for students and teachers who are using Zoom purely for educational purposes. If you are using Zoom for personal or other non-educational reasons, select no when prompted.

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Question

I joined a zoom meeting the other day but I couldn't see myself. I saw everyone else and everyone could hear me, but they could not see me. How do I fix this?

Lara

Community Answer

Make sure that the device you're using has a camera, and that you turn your video on. There will be a little camera icon in the bottom left corner of the screen. Try clicking it and see if that fixes your issue.

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Question

Zoom won't allow me to sign up. Why?

Lara

Community Answer

Zoom won't let you sign up if you are under 13 years old. However, if you are over 13 and still can't sign up, check whether or not you have filled out all the sign up information correctly and try again.

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Question

How do I join a meeting that's set for tomorrow, without a link?

SylviaMoon

Community Answer

You can join it via a meeting ID or, if prompted, type the password. You can find the password on the email or the message you received for the meeting. It may look like this : Passcode : XXXXX.

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Question

Do I need a Zoom account to join a meeting?

SylviaMoon

Community Answer

No, it is not required to make a Zoom account just for joining meetings.

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Question

Will my webcam work on Zoom?

Lara

Community Answer

Yes, your webcam should work when using the Zoom application. If it doesn't seem to be working, ensure your video is switched on and that nothing is covering the camera. The webcam will allow others in the Zoom meeting to see you.

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Question

How long are you allowed to use Zoom for meetings?

Lara

Community Answer

Free Zoom meetings are 40 minutes long. However, if you upgrade your Zoom account, your meetings can go on for as long as you want.

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Question

Do I need a Zoom account to host a meeting?

Lara

Community Answer

Yes, a Zoom account is required if you're interested in hosting a meeting. However, you can join meetings without an account.

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Question

Can I download Zoom on both my iPad and my home computer? I already have it on my iPad but would also like to have bigger picture on my computer.

Alex

Top Answerer

Yes, you can. You can have Zoom (even with the same account) on multiple devices.

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Question

How to reactivate my computer if Zoom blocks me to sign up as I wrongly enter the birth information of my little daughter?

Alex

Top Answerer

Your daughter has to be 13 years old to sign up. To re-sign up if you entered the wrong birthday, try reloading the page and trying again. If that doesn't work, clear your cache .

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Question

Can I have two or more 40 minute Zoom meetings on the same day?

Lara

Community Answer

Yes, you can have as many 40 minutes Zoom meetings as you want on the same day.

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Question

I can’t sign up for Zoom even though I’m 13? Why does it say that I’m not eligible? Is it because of where I am?

Brooke

Community Answer

You might have typed in the wrong age, which might've been under 13. Even if you modify the age after a while, there is a chance that Zoom has remembered your first input which is preventing you from changing it again.

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Question

I am creating for school but it has only given me 40 minutes. What can I do?

WikiVY

Community Answer

The basic Zoom account, which is unpaid or free, offers a 40 minute meeting time. If you want it to be more, you will have to opt for the paid plans or make your lesson less than 40 minutes.

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Question

Can I have a recurring meeting with a personal I have a meeting number with?

WikiVY

Community Answer

Yes. You can log in to Zoom. Then on the first page where you see the option to either join a meeting or schedule one, you can create a meeting. On the page itself, you can put the details if you'd like the meeting to be recurrent and until when.

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