Q&A for How to Force Shut Down a Mac

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What do I do if I can't get my cursor to move?

Community Answer

Press and hold the power button on the computer for about five seconds until the lights go off and it stops making noise.

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On my new Macbook, the enter password area has a question mark sign. I've put in the password, but it says it's wrong. What do I do?

Community Answer

It looks like your Caps Lock is on. Try disabling it, then entering your password.

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My Macbook Pro retina has a vertical line on the screen. How can I remove it?

Community Answer

Unfortunately, there's really no way to fix this without replacing your display; your screen is damaged. If you're under warranty, you can take your computer to Apple Support for a replacement. (You can do this if you're not under warranty too, but a new display is around $700 and not particularly worth it, in my opinion.)

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How can I force restart a new Mac laptop that has a touch bar and no power button?

Community Answer

Click on the Apple icon in the far, upper left corner, then click restart.

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When I flip down the screen over the key pad section of my Mac Book Air, the computer does not shut down and continues as if the screen is up in the reading position. What is causing this problem?

Community Answer

The problem might be that you didn’t force shutdown first, try do that and the computer will hopefully shut down. If this doesn't work, take it to an official Apple repairer for checking.

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Question

MacPro shuts off after 15 minutes. How can I set it so it only shuts off if I manually do it?

Bailee Timmons

Community Answer

Go to System Preferences --> Energy Saver --> Battery, then set the bar next to "Turn display off after:" to "Never."

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