Q&A for How to Get a Refund from Google Play

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Is it possible to block in-app purchases?

Community Answer

No, it is not possible to block in-app purchases.

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Someone else used my phone to purchase movies I didn't authorize, what do I do?

Community Answer

Go to the application that the movies were bought from, contact the help FAQ so they can refund you.

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How do I get a refund for a game if it's been more than a week?

Community Answer

You usually have 15-40 days to request a refund.

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How do I get a refund for Google Play gift cards?

SapphireGalaxy

Top Answerer

Google Play gift cards are not refundable or transferable under any circumstances, as is standard for gift cards.

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How can I get a refund from Google if I no longer have an Android phone?

SapphireGalaxy

Top Answerer

You can visit play.google.com on any device and log in with your Google account to access your purchases. However, if a significant amount of time has passed since the purchase, a refund may not be possible.

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How can I get a refund if a child ran up a high bill on Google Play using a parent's credit card?

SapphireGalaxy

Top Answerer

You may attempt to get a refund, but if the purchase was used or it's been over a week, it could be challenging. Contact Google for assistance. To prevent this, ensure children don't have access to accounts linked to your credit card. If necessary, use a prepaid card with a fixed amount.

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