Q&A for How to Protect Your Email Account from Hackers

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  • Question
    How common is it for your email to be hacked?
    Yaffet Meshesha
    Computer Specialist
    Yaffet Meshesha is a Computer Specialist and the Founder of Techy, a full-service computer pickup, repair, and delivery service. With over eight years of experience, Yaffet specializes in computer repairs and technical support. Techy has been featured on TechCrunch and Time.
    Computer Specialist
    Expert Answer
    It's actually extremely uncommon. People tend to think that this kind of thing happens all the time, but it's actually pretty rare. These days, the main way you're going to get in trouble with emails is if you open a phishing scam.
  • Question
    What's the best antivirus for Windows?
    Yaffet Meshesha
    Computer Specialist
    Yaffet Meshesha is a Computer Specialist and the Founder of Techy, a full-service computer pickup, repair, and delivery service. With over eight years of experience, Yaffet specializes in computer repairs and technical support. Techy has been featured on TechCrunch and Time.
    Computer Specialist
    Expert Answer
    Windows actually has a built-in anti-virus program called Windows Defender. I know it feels like you're getting extra protection when you pay for an antivirus program, but those paid programs are actually not all that better than the built-in version on your PC.
  • Question
    How can I tell if an email is legit?
    Yaffet Meshesha
    Computer Specialist
    Yaffet Meshesha is a Computer Specialist and the Founder of Techy, a full-service computer pickup, repair, and delivery service. With over eight years of experience, Yaffet specializes in computer repairs and technical support. Techy has been featured on TechCrunch and Time.
    Computer Specialist
    Expert Answer
    You can typically get a read on this just by reading the domain where the email came from. So, if you get an email from "James at Amaz0n," you're not actually getting an email from anyone at Amazon. Some of this boils down to common sense, but scanning the email address is always a key step.
  • Question
    Is it possible for someone to read my email from another device besides my own?
    Community Answer
    Yes, if they have, get, or guess your password (otherwise you'd lose access to your email every time you changed your IP or got a new computer). You can prevent this by using two-factor authentication. This means that if anybody tries to log in from a device you don't normally use, they'll have to prove they're you by entering a temporary passcode that is sent to your mobile phone (these passcodes don't last long enough for the hacker to be able to guess them). Then, if you get sent a passcode without requesting one, then you know that someone else has your password and you need to change it.
  • Question
    What should I do if someone else has changed my Gmail and Facebook passwords?
    Community Answer
    You can try resetting the password, but if that doesn't work, then you may need to contact the sites directly to let them know about the fraud.
  • Question
    Will sending BCC protect my friends from hackers?
    Community Answer
    No it won't. The only thing that―for sure―will protect them is a strong password. There are many sites where you can check whether your password is strong enough and how much time a computer will take to hack into your account. There are sites, too, where you can generate a strong password. Remember, you need to keep your password such that it is easy for you to remember and hard to hack into. If you are still confused, enter in some OTP's of your favorite books. It always works, every time.
  • Question
    Wouldn't adding a phone number to my email just create potential security issues?
    Community Answer
    No. This is two-factor authentication, which is more secure. Without it, a hypothetical hacker would just need your password. With two-factor authentication, the hacker would also need to have stolen your phone - and you can have your carrier block your number as soon as you realize your phone is missing.
  • Question
    Do I have to pay a sum of money to Yahoo to secure my email address?
    R2_d2000
    Top Answerer
    No, you don't. If you received an email claiming to be from Yahoo that asked you for money, it was a scam, and you should report the email to Yahoo.
  • Question
    If I get rid of my computer, will that protect me from anyone finding out who or where I have searched?
    Community Answer
    If someone is able to recover your computer, then they can still look at your search history. Without your physical computer though, no one can see what you've searched for.
  • Question
    How do I stop a friend from opening my email?
    Community Answer
    Change your password frequently and do not tell your friend the password.
  • Question
    Is it safe to give a stranger my email address?
    Community Answer
    I would not recommend giving out your email address to strangers, although there isn't a lot they could do in the absence of other information.
  • Question
    What should I do if I am told that someone else is trying to log into my email account?
    Community Answer
    You should change your password, as well as the password of other accounts linked to your email (like your Facebook or blog). They could have gotten your email address by hacking into one of your other accounts.
  • Question
    If someone got my IP from my phone, what should I do?
    R2_d2000
    Top Answerer
    You don't have to do anything, you really can't get hacked by someone if they only have your IP address, but you can change it if you want.
  • Question
    I'm a kid, and I'm scared that I got hacked last night, what do I do?
    R2_d2000
    Top Answerer
    Tell your parents. They won't be mad, especially if it's not your fault, and they will help you fix the problem.
  • Question
    Someone hacked my account. I know this because the location shown is not correct. I have changed my password 6 times, but when I look at the security log, it shows that the hacker has also changed the password in that location. What should I do?
    Community Answer
    Simply follow the guide. Set up 2-step authentication, security questions, and make sure your password is long, hard to guess, but also easy to remember. You can write your passwords down as a note on your phone or on a piece of paper that you can store in a safe location in case you ever forget the passwords.
  • Question
    Both my recovery email and phone have been hacked so I have no way to verify myself. How can I get control back of my accounts?
    Community Answer
    Contact support directly and tell them what happened. Do the same for your recovery email. How has your phone been hacked, by the way? Is it acting weird and doing things on its own? In that case, you should scan it with an anti-virus program, and then set up security for both your main email and the recovery email.
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