Q&A for How to Remove a Boot Sector Virus

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  • Question
    My system doesn't boot completely, then it switches off repeatedly. I can't access my system. What could be the problem?
    Community Answer
    Your phone is stuck on a bootloop. This happens because of software damage. This is mostly referred to as "bricked phone." The only way to access your system is by reinstalling the device software; this is also known as flashing.
  • Question
    My computer keeps restarting itself. What do I have to do?
    Community Answer
    You need to force power off during booting and you will get options for booting. Go to safe mode, go to run (windows key + r), type shell:startup and then enter. Delete files that may cause restart (usually some bat files or virus) and then check in task manager for unidentified startup programs. Finally, restart.
  • Question
    My computer automatically shut off anytime when I try to update scan or install antivirus and other security activity. What should I do?
    Community Answer
    It is possible that you might have a rootkit; such a program keeps you from using your security software. Use a rootkit removal program to check if this is the case and if so, remove it.
  • Question
    What do I do if my computer won't let me get past the first screen?
    Community Answer
    This tutorial is for Windows 7 and later. If you get the startup screen only, insert the install media (CD, DVD or USB pen drive). Turn off the PC with the power switch and turn it back on. You might need to change the boot order on your BIOS. Click next and then Repair Your Computer. Select the OS you want to repair and click Next. Then click Command Prompt or press SHIFT+F10. Once there, type these commands: bootrec /fixboot bootrec /fixmbr bootrec /rebuildbcd.
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