Q&A for How to Reset the Voicemail Icon on Your Android Phone

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  • Question
    What can I do if my phone says that my voicemail box is full when it isn't and nobody can leave me messages?
    Community Answer
    First of all, check under "Saved Messages" for messages you may not be aware you're hanging on to. If that's not the issue, deleting the voicemail pin might solve the problem.
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    Not Helpful 15 Helpful 16
  • Question
    How do I remove voicemail? I cannot receive incoming calls - it goes straight to voicemail.
    Community Answer
    You may have accidentally turned on forwarding to voicemail. Open your phone app, click the 'more'/three dots icon in the top right corner (or the options/menu button on the lower left of the phone on older devices), click settings, click call forwarding, click voice call, click always forward, and disable.
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    Not Helpful 20 Helpful 14
  • Question
    How can I get the symbol to show when someone leaves a voicemail?
    Community Answer
    Turn on the voicemail notification. This will get you notifications on your home screen.
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    Not Helpful 49 Helpful 8
  • Question
    In the past if I had a voicemail message on my Android phone it would show a little number at the top of my "Phone" icon, but it no longer does. How do I get that function to work again?
    Community Answer
    The setting is "Icon Badge." Look for that in the app settings or notification settings.
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    Not Helpful 22 Helpful 5
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