Q&A for How to Take Proper Care of Your New Cell Phone

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  • Question
    How do I get rid of a virus from an Android phone?
    Community Answer
    Download a good anti-virus program (like Avast or AVG) and scan the phone. It should remove the virus quickly.
  • Question
    Will it break in the pocket area?
    Community Answer
    It might break or bend if you sit.
  • Question
    How do I take care of a phone?
    Community Answer
    Do not overcharge it, buy a good case for it with a screen protector, make sure that it never gets wet and back it up if you can.
  • Question
    Can I leave my phone in the car while I work if it's cold outside?
    Community Answer
    Not a good idea. The cold could damage your screen or battery, possibly even causing condensation could form inside and short circuiting your phone.
  • Question
    How do I download AVG Antivirus to help care for my phone?
    Community Answer
    Go to the application store for your device, search for AVG, download and install.
  • Question
    I try to be careful, but I still drop and break my phone every month. What should I do?
    Community Answer
    Don't keep it in your pocket. Buy a good thick cover and get your screen laminated.
  • Question
    How can I keep my phone looking new?
    Community Answer
    You can wipe it down to keep it clean, and keep it in a durable case to keep it from getting scratched or chipped. Be careful who you let handle it, as they could drop it and do damage to it. If you place it down gently and keep it wiped off, it should stay looking new.
  • Question
    Should I put a screen protector or the phone cover on first?
    Community Answer
    You should put a phone case on first so when you drop it it wont break. Most times when you drop your device, it lands on the back.
  • Question
    How many times should a smartphone be charged each day?
    Community Answer
    You can charge it whenever its lower than 100%. A good mark to charge your smartphone is when the battery is less than 40% percent.
  • Question
    How can I recover my old photos to my new cell phone?
    Community Answer
    You will have needed to back them up onto the cloud or another external hard drive, and then you will be able to load them to your new phone.
  • Question
    What could I do if I don't want somebody to check my phone?
    Community Answer
    Kindly tell them you don’t want your phone to be given to others. Explain them the reasons why you don’t want them to take it. If they don't stop, use a pass code and never share it.
  • Question
    When charging, does the phone stop charging when at 100%?
    Liam Schofield
    Community Answer
    No, when your phone charges to 100% and is left to continue charging, this wastes electricity. Every time your battery drops to 99%, the cable leaks more electricity into your phone. Do not charge your phone overnight.
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