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Sign back into your new or old Yahoo mail account
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Having trouble getting into your Yahoo Mail account? As long as you have a backup email address or recovery phone number, recovering your Yahoo Mail account will be quick and easy. We'll show you how to restore access to your Yahoo Mail account, even if you no longer remember your password.

To recover your Yahoo or Yahoo Mail account, go to https://login.yahoo.com/forgot . Enter any email or phone number associated with your account to receive a verification code. Enter the code to log in and create a new password.

Method 1
Method 1 of 2:

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  1. Go to https://login.yahoo.com/forgot in a web browser . This website will help you get back into your account. You'll just need one of the following:
    • Sign-in email address or phone number
    • Recovery phone number
    • Recovery email address
  2. The email or number must be connected to the Yahoo account you want to recover.
    • You must have access to your recovery email address or phone number to restore your account. If there's no way for you to access those accounts, you can speak with someone from Yahoo's support team for a small fee.
    • If you haven't signed into your account in over 12 months, your account may have been permanently deleted from Yahoo's server.
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  3. Make sure the email or phone number is correct; it will be partially displayed. If it's incorrect, click I don't have access to this email to display another option.
    • If you don't have access to any of the backup options, you'll see a message that says "Uh-oh… Looks like we can't recover your account online." To try again with a different possible email or phone number, click Start Over .
    • If verifying a phone number, you may be asked to enter two of the missing digits to confirm the number is yours. If so, enter the correct digits in the blue underlined section and click Submit .
  4. Find the verification code in the message from Yahoo. If you selected an email message for recovery, open that address's inbox, then open the message from Yahoo. If you entered a phone number, you'll receive a text message with the code.
    • If you don't see a message from Yahoo in your email inbox, it may be in your Spam or Junk folder.
  5. At this point, your account is recovered. Since you don't have access to your old password, you'll be given the opportunity to create a new one now.
  6. This is the second option.
  7. 7
    Type your new password. Make sure to use a complex password.
    • You may need to enter it twice.
  8. You are now logged into your account with your new password.
    • Once you sign back in, you'll have the option to edit your recovery options. You can add additional recovery accounts or remove ones you no longer have access to by following the on-screen instructions.
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Method 2
Method 2 of 2:

Contacting Yahoo

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  1. 1
    Call (800) 745-0739 to Contact Yahoo . This is Yahoo's paid premium support line, Yahoo Plus Support. You'll be connected to a live agent, who can then help you gain access back into your account. This is only available in select countries. [1]
    • You may be asked to provide security information, such as your date of birth.

Community Q&A

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  • Question
    How do I get my account back if I deleted it?
    Community Answer
    After 90 days, you can make a new one. Or else, contact Yahoo for support.
  • Question
    My phone number is not receiving my account key, and because of that I can't login to my Yahoo account, what can I do?
    R2_d2000
    Top Answerer
    Make sure that Yahoo's number is not blocked on your phone, you can also try to Contact Yahoo .
  • Question
    How can I add a new phone number to my Yahoo ID?
    R2_d2000
    Top Answerer
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      About This Article

      Article Summary X

      1. Go to https://login.yahoo.com/forgot .
      2. Enter your email address.
      3. Click Continue .
      4. Select a verification method.
      5. Enter the code and click Continue .
      6. Reset your password.

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