Download Article
Download Article
If you don’t currently have a car, Zipcar is a great alternative. Zipcar operates in all major US cities, major cities throughout Canada and in some European nations. Zipcar is perfect for when you need a quick set of wheels to run to the grocery store or to pick up that piece of furniture you just bought. In addition to saving money, you’ll also be helping the environment, so get on the road and get going.
Steps
-
Make sure you’re eligible. In order to join Zipcar, you first need to meet all the eligibility requirements. To be Zipcar eligible, you need to be 21 years or older, have a valid driver’s license and accept Zipcar’s terms and conditions. [1] X Research source- If you are 18-20 years old and a student at a college or university, you are also eligible to join Zipcar.
- If you do not have a US or Ontario based driver’s license, you must complete a “declarations form.”
- This form can be found on the Zipcar website and is used to certify that your license is valid and that you don't have any major driving violations.
- If you live in Michigan and are under 21, you must not have any alcohol related violations in order to join.
- Joining Zipcar is the same if you live internationally, but check Zipcar's website for a full list of international cities where the company operates.
- Note that in Spain, Zipcars are called Avancars.
-
Apply online. In order to access a Zipcar, you need to join the ride share service. You can join Zipcar by applying online on the Zipcar website. You'll receive your Zipcard in the mail three to seven days later. [2] X Research source- To apply online, all you need is your driver's license and a credit or debit card to pay the $70.00 membership fee.
- Hang on to your Zipcard. You’ll need it to reserve cars in the network.
- If you need to access your Zipcard immediately, you can pick one up at your local Zipcar office. Make sure to bring your driver’s license and debit card with you.
- Both Zipcar's app and website work the same for international users.
Advertisement -
Try the 30-day trial. If you aren’t sure Zipcar is for you, you have the option of joining for 30 days. If you decide you don’t like the service, your membership fee will be refunded. [3] X Research source- This trial is for new members only.
- If you do not cancel your membership within 30 days, the coupon will be voided.
- To cancel your trial, call 1‑866‑4ZIPCAR.
Advertisement
-
Book your reservation. Zipcar reservations can be made either online at Zipcar.com or by using the iPhone or Android app. You can also call Zipcar directly and make a reservation through a booking agent. [4] X Research source- Reservations made by phone will be charged an additional $3.50 agent fee.
- The Zipcar number is 1-866-4ZIPCAR.
- Zipcars can be reserved for as little as 30 minutes or as long as seven days.
- Zipcars can only be booked for one-way trips in Boston, LA and Denver.
- You cannot book a one-way trip internationally.
-
Estimate your mileage. When booking a Zipcar, you are guaranteed 180 miles per trip. If you drive more than 180 miles in a 24 hour period, you will be charged an additional $0.45 for each mile. [5] X Research source- If you’re using a premium vehicle, you will be charged $0.55 per extra mile.
- You can estimate your mileage for a reservation by going to your confirmation page and clicking the “details” link.
- If you live in Austin or San Diego, you can pay your mileage as you go.
- If you plan to use your Zipcar to drive into a different country, call Zipcar first to make sure that country is covered by Zipcar's insurance policy.
-
Cancel your reservation. If you no longer need a Zipcar, you can cancel or shorten your reservation, provided you do so up to 3 hours before your reservation is due to start. [6] X Research source- For reservations that are longer than 8 hours, you must cancel at least 24 hours in advance.
- If you don’t cancel or shorten your reservation, you will be charged the full amount.
Advertisement
-
Locate the Zipcar. When you make a reservation for a Zipcar, you will receive a confirmation which will include the Zipcar’s address. When it is time for your reservation, go to this address and find the Zipcar that matches the make and model that is listed on your reservation. [7] X Research source- Before entering, walk around your Zipcar and check for damage. If you see any damage larger than the size of your Zipcard, call the hotline to report it.
- Make sure to check the inside as well. If your Zipcar is damaged or dirty inside, call the hotline number (which is listed on your Zipcard).
-
Unlock the Zipcar. To unlock the Zipcar, hold your Zipcard against the card reader, which is located in the windshield. Hold the card in front of the reader for a few seconds and the car will unlock. [8] X Research source- After your initial scan, you can use your Zipcar app to lock and unlock the Zipcar.
- If you have trouble unlocking your Zipcar, call the Zipcar hotline.
-
Find the car keys. The car keys for the Zipcar are usually inside the car, attached to the steering wheel. The keys should remain inside the car for the duration of your reservation. [9] X Research source- Some cars use start buttons instead of keys. In order to start these cars, step on the brake, then press the start button.
- In some countries, you can find the key by looking in the glove compartment.
Advertisement
-
Extend the Zipcar reservation. If you’re running late, you may need to extend your Zipcar reservation. To do this, either use your Zipcar mobile app to extend your reservation or send a text to the two-way text messaging system. [10] X Research source- You cannot extend a Zipcar reservation if someone has reserved the same car directly after you.
- You can sign up for two-way text messaging on the Zipcar website.
- You can also extend your Zipcar reservation by calling the Zipcar hotline.
-
Fill up the Zipcar. If you run out of gas during your drive, you can easily fill up your car by driving to the nearest gas station. Use the gas card, which is located above the driver’s side visor. [11] X Research source- When you’re prompted for your pin number, use the first six digits on your Zipcard.
- When you’re prompted to enter the mileage, enter the number you find on the odometer.
- If the gas card doesn’t work, pay for the gas out of pocket and save the receipt for reimbursement.
- Do not return your Zipcar with less than 1/4th of a tank of gas.
-
Return the Zipcar. Drive back to the Zipcar’s home location and return the car to any open space. Remove all your belongings and clean up the Zipcar before exiting the car. [12] X Research source- Leave the keys in the car and lock up using your Zipcard or by using the mobile app.
- If you return the car late, you will be charged fees beginning at $50.00
Advertisement
Community Q&A
Search
-
QuestionCan I return my car in another location if I picked it up in the state of Georgia?Community AnswerCurrently, you may only return a Zipcar to a different location if you pick it up in Boston, Los Angeles, or Denver.
-
QuestionIs there only a one-time membership fee to use Zipcars?Community AnswerNo, you must pay the membership fee to keep your account active. You have to pay either monthly or yearly.
-
QuestionCan I return my Zipcar to a different location?Community AnswerYou can only return your Zipcar to a different location in Boston, LA or Denver.
Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
Advertisement
Video
Tips
- All Zipcar members in good standing are covered by Zipcar's insurance.Thanks
Submit a Tip
All tip submissions are carefully reviewed before being published
Name
Please provide your name and last initial
Thanks for submitting a tip for review!
Advertisement
References
- ↑ http://www.zipcar.com/how
- ↑ http://www.zipcar.com/how
- ↑ http://www.zipcar.com/how
- ↑ http://www.zipcar.com/how#faqs-category-reservations
- ↑ http://www.zipcar.com/how#faqs-category-reservations
- ↑ http://www.zipcar.com/how#faqs-category-reservations
- ↑ http://www.zipcar.com/how#the-basics
- ↑ http://www.zipcar.com/how#faqs-category-reservations
- ↑ http://www.zipcar.com/how#faqs-category-reservations
About This Article
Article Summary
X
Zipcar is a ride share service operating in the U.S., Canada, and some European countries that lets you reserve cars through an app. To get started, you’ll need to apply online and pay the 70-dollar membership fee. You need to have a valid driver’s license and be at least 21 years old or a college student to apply. Once you receive your card in the mail, you’re free to make reservations on the Zipcar app or website. You’ll get 180 miles guaranteed per trip, and after that, you’ll be charged 45 cents per mile. Aside from that and the membership fee, you won't have to pay anything for using the cars. If you run low on gas, you can fill the tank up for free with the gas card you'll find in the car. When you reserve a car, you’ll see its location on a map. All you need to do then is walk to the car, scan your card on the reader on its windshield, and the car’s yours until your reservation expires. You can generally reserve cars for 30 minutes to 7 days, but you can extend your reservation if no one else has booked the same car. For more tips, including how to cancel a Zipcar reservation, read on!
Did this summary help you?
Thanks to all authors for creating a page that has been read 155,915 times.
Reader Success Stories
- "I learned about stepping on the "break" (and all this time I thought it was spelled "brake"!) Education rears its ugly head when least expected!" ..." more
Advertisement
"I learned about stepping on the "break" (and all this time I thought it was spelled "brake"!) Education rears its ugly head when least expected!"
..."
more
