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Make your vape pod work again in no time with these easy fixes
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If your Vuse cartridge all of a sudden isn’t working, it could mean there’s something wrong with the pod or power unit. While a dead battery or loose connection are usually to blame, there are a few other potential reasons why your Vuse is not pulling. Keep reading our helpful guide, and we’ll help you troubleshoot the problem and fix your Vuse.

Things You Should Know

  • Plug your Vuse device in and make sure it’s fully charged before taking a puff.
  • Clean the pod and power unit’s battery connections with a dry cloth. Take the pod out and blow through it to remove clogs or buildup.
  • Replace the Vuse pod if it’s empty or damaged. Get a new power unit if it has cracks or leaks, or if it doesn’t charge.
1

Low battery

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  1. If the power unit on your Vuse doesn’t have a lot of charge left, you may not pull any vapor from it. Your Vuse may also blink multiple times or flash red to signal that the battery is almost dead. [1]
    • The Fix: Charge your Vuse power unit until it has a full charge or the light turns green.
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2

Faulty pod connection

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  1. If your Vuse pod wobbles or doesn’t feel secure, it won’t connect properly to the power unit. It may also mean the battery contacts have dust or debris preventing a strong connection. [2]
    • The Fix: Take the Vuse pod out from the power unit and wipe the battery contacts with a clean, dry cloth. Place the pod back in tightly.
    • If the pod still doesn’t work or fit securely in the power unit, then try a different pod.
3

Clogged airway

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  1. Whenever dust or other debris gets lodged inside of the pod’s mouthpiece, it could block the airway and not pull any vapor. [3]
    • The Fix: Take the Vuse pod out and wipe it with a dry cloth. Then, gently blow into it to dislodge the buildup. If there’s still buildup, use a toothpick or safety pin to scoop it out.
    • Vuse pods come with plastic caps you’re able to put on top to prevent debris from getting inside it.
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4

Empty Vuse pod

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  1. When a Vuse pod is empty, it’ll heat up but you won’t pull any vapor. [4] Check if the tank is empty or look for a flashing light after taking a puff to determine if the liquid is low. [5]
    • The Fix: Take out the old Vuse pod and insert a new one.
    • If you pull from your Vuse and it tastes burnt, it’s another sign the tank may be empty. [6]
5

Multiple rapid puffs

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  1. When you pull for longer than 5 seconds on most models of Vuse pens, it immediately shuts down. If you’re taking a lot of puffs right after one another, your vape could stop working so it doesn’t overheat. [7]
    • The Fix: Take short, slow puffs from your vape and wait a few seconds in between each one.
    • Taking multiple quick pulls from a Vuse may also give the vapor a burnt flavor. [8]
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6

Old or damaged power unit

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  1. If you notice that your power unit doesn’t hold a charge, then there’s a problem with the Vuse’s internal components. Cracks, leaks, and other damage to the power unit can also prevent it from working. [9]
    • The Fix: Get a new power unit that works properly and insert your Vuse pod.
    • If the power unit feels warmer than usual when you try using it, remove the pod or cartridge.
7

Defective Vuse pod

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  1. On some rare occasions, Vuse pods come defective out of the box. If no other fixes worked, then there’s most likely a problem with the pod. [10]
    • The Fix: Use a different Vuse pod on your power unit.
    • Contact 1-877-614-VUSE (8873) and let them know your issue to see if you can get a replacement.
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      Warnings

      • Vuse power units are made so you cannot access the battery. Avoid taking apart your Vuse to repair it so you don’t injure yourself or damage the components. [11]
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