Download Article
Download Article
This wikiHow teaches how to cancel a ride that you've ordered through the Uber app without getting hit with a fee, including any Uber rides that you've scheduled in advance. To cancel your ride request, tap your driver's card on the map. Tap Cancel, and then Cancel Trip to stop a ride.
Changing or Cancelling Your Uber Ride
To cancel an Uber ride request, tap your driver's card at the bottom of the map. Tap Cancel , and then tap Cancel Trip . Keep in mind that you may be charged a cancellation fee if you cancel after about 5 minutes.
For popular FAQs on canceling an Uber, jump to more common questions .
Steps
-
Open the Uber app. If your driver is en-route to your location, you can cancel your request. The sooner you send the cancellation, the less likely you will get a cancellation fee.
-
Tap your driver's card. You'll see this at the bottom of the screen on the Uber map when a driver has accepted your ride request. [1] X Research sourceAdvertisement
-
Tap Cancel . You can find this below the driver's name and picture, next to the "Contact" button.
-
Tap Cancel Trip . Your ride will be canceled immediately. You are not charged a cancellation fee if you cancel within 2-5 minutes of ordering the ride (the exact time varies depending on your location). You can also cancel without a fee if your driver is over 5 minutes late.
- UberPOOL rides are subject to a $2 cancellation fee immediately after ordering the ride. If you are 2 minutes late to your UberPOOL pickup, you may be charged a $2 no-show fee.
-
Open the Uber app. If you've scheduled a future ride in the Uber app, you can cancel it without incurring any fees.
-
Tap the ☰ button. You'll see this in the upper-left corner of the Uber app screen.
-
Tap Your Trips .
-
Tap the Upcoming tab.
-
Tap Cancel Ride underneath the trip you're canceling. If you have multiple trips scheduled, scroll until you find the one you want to cancel.
-
Tap Cancel Ride again to confirm. As long as you're canceling before any driver has accepted your ride, you will not be charged a cancellation fee.
Common Questions: Uber Cancellation Charges
Can I cancel an Uber ride without a charge?
You can avoid getting charged for an Uber ride cancellation if you cancel within 2-5 minutes of requesting. However, this timeframe can vary depending on your location.
Why is Uber charging me every month?
If you have Uber Pass, you will be charged monthly as it renews automatically. To stop the charges, you'll need to cancel the membership.
How do I cancel an Uber membership?
To cancel an Uber membership, go to your account and tap Uber One . Select Manage Membership , and then select End Membership . You'll still have full membership benefits until the end of your billing cycle.
Video
Tips
- If you have an issue with your fare or your feel as though you have been wrongfully charged, you can dispute the charges .Thanks
-
Thanks
Warning
- Canceling more than 2-5 minutes after ordering your Uber when your driver is on schedule will result in a cancellation fee.
About This Article
To cancel an Uber request, open the Uber app and tap on your driver’s card. From here, tap “Cancel,” which is next to the “Contact” button below your driver’s name and picture. If you cancel your trip 2 to 5 minutes after ordering your ride, you may be able to avoid being charged a cancelation fee. You can also cancel without a fee if your driver is more than 5 minutes late picking you up. However, when you use UberPOOL, you’ll be charged a $2 cancellation fee immediately after ordering your ride, and you can be charged a $2 no-show fee if you’re 2 minutes late to your pickup. To learn how to cancel a scheduled ride on Uber, keep reading!
Reader Success Stories
- "Been searching the Uber site for 20 minutes, trying to figure out how to change the pickup time for a prescheduled Uber ride. I finally found your site and my task is now complete. Thank you so much." ..." more
