How to Fix Internet Explorer When It Can't Open a Webpage

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Troubleshoot a common Internet Explorer issue with this handy guide
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Are you having a problem in Internet Explorer where it tells you that you can't open a webpage? This article will tell you how to fix this message so it can't happen again.

Things You Should Know

  • Begin by ensuring that you have a proper internet connection, and all cables are properly plugged into your modem/router.
  • Try clearing Internet Explorer's history files, including cookies and cached data.
  • Contact your Internet provider if you continue to experience issues.

Steps

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  1. Try some of the search engines. Sometimes, saved pages are stored on your computer in what tech nerds call "cached" files. And what you see when you visit some of these other sites is that stored/cached file and not the current day location.
  2. Check to make sure all cables are plugged into the modem/router and that the cord that connects the modem or router, is connected to the computer. Sometimes, computers know and force themselves to shut the program down when they see something isn't right.
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  3. Have the web browser delete all types of files that the browser stored, excluding passwords you might have had the browser set to store.
  4. Again, computers know and force themselves to shut the program down when they see something isn't right, and it could be just a simple connection came loose on the pole outside your house or someplace nearby.
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Community Q&A

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  • Question
    How do I open Google Chrome?
    Community Answer
    Click the Chrome icon, or right-click and click on "Open." You have to download Google Chrome if you don't already have it.
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  • Question
    Internet explorer is not opening any site at all. What can I do?
    Gideon James
    Community Answer
    First check your internet connection, if that's okay check your Firewall settings to make sure they are not too high. If all that checks out, try to uninstall Explorer and re-install it. Go to Control Panel, select "Programs," and find Internet Explorer. Right click on it, and choose "Uninstall." Then reset your computer. It should reinstall after startup. If all else fails, contact Microsoft, they should be happy to help you.
    Thanks! We're glad this was helpful.
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    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
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      Things You'll Need

      • Internet Explorer
      • Telephone

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