Q&A for How to Buy on Amazon

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  • Question
    It is necessary to share a debit card or credit card password?
    Community Answer
    You should never share your debit or credit card password with any Amazon seller unless you are at the checkout page requiring you to enter these details. And besides, the only card password you'll need aren't any passwords you set up online - the three digit pin that can be found on the front or back of the card are those digits you'll need to input for the purchase to be sent out Amazon's door.
  • Question
    Can Amazon orders be placed by phone?
    Community Answer
    No. Amazon orders can't be placed by phone. Amazon can help walk you through placing an order, if you can do the work, but will never take the order through their phone conversations.
  • Question
    Amazon keeps cancelling my order after one day; what can i do in order to purchase my item?
    Community Answer
    Make sure there are enough funds in the account. Amazon tends to cancel orders until all funds can be paid out of your account. Contact Amazon for full details of what you can do to help them create the order, so you can get it to ship. Amazon doesn't take any money from you until the item ships. For those that are not "fulfillment by Amazon," you'll have to wait at least 30 minutes for the item to complete the transaction - These Marketplace sellers don't see any of your order until that window is clear.
  • Question
    How old do I have to be?
    Community Answer
    Amazon's rules state that you must be at least 13 years of age to sign up for an account. However, you must be 18 to make a purchase (since you'll need to input this data into your account before a purchase), unless you can obtain enough money in gift card funds to pay for the purchase or receive a gift card-debit card that has a major card company attached that you can input to pay for the entire purchase price.
  • Question
    When they say they have so many offers on a product, what does it mean? Can I bid on the product?
    Community Answer
    No. Amazon isn't an auction site. It is a commercial site where you search the product and purchase the product just like any other commercial shopping site online.
  • Question
    How does the address line 1 differ from the address line 2?
    Community Answer
    Line 1 is generally for your address. Line 2 is for additional info, such as apartment number or suite name. For example, if your address was "123 Sesame Street Suite ABC," line 1 would contain "123 Sesame St" and line 2 would contain "Suite ABC."
  • Question
    What are the payment methods from my phone?
    Community Answer
    Whatever payment methods you have on the Amazon website will be available on the phone. Usually your one-click method (if set up) will be the default and will almost always take precedence over other methods.
  • Question
    How do I pay cash for the desired product to buy?
    Community Answer
    You can't pay in cash. Amazon is an Internet-only company, and only transacts business with the major credit card companies. You can also send them a check or have the funds direct debited from a checking account with a bank routing number and account number.
  • Question
    Can I still pay if I don't have a visa card?
    Community Answer
    Yes! Amazon also accepts most major credit and debit cards; some orders also allow checks. If you don't have any of those, you can set up a gift card-like account that you can put money into.
  • Question
    What is my Amazon password?
    Community Answer
    Amazon requires you to set up your own customized personal account for you to buy products from their website. Follow the details: http://www.wikihow.com/Sign-up-on-Amazon. If you've forgotten your password later on, they have ways to retrieve your password right from the sign-in page.
  • Question
    Are all Amazon products safe to buy?
    Community Answer
    This will depend on your definition of safe. Although you can save your payment data for access in the future, they will never scam or spam you. You make the rules as to when products are ready to be purchased.
  • Question
    What should we do if we have any problems while purchasing a product on Amazon?
    Community Answer
    If you ever experience a problem, contact Amazon.
  • Question
    When they indicate free shipping, is it free to any destination?
    Community Answer
    It's destination doesn't matter, as long as the destination is within the USA.
  • Question
    Do i need a credit card?
    Community Answer
    Not exactly, but having a credit card is better to make the ordering process so much smoother and the products ship out Amazon's door so much faster than paying with a check. Most Amazon Marketplace sellers can't even take checks for their orders. If you have a gift card code, you can enter gift card money and only that money available can be used to purchase items in lieu of a credit card.
  • Question
    Can I buy an herbal medicine called Tremador from Amazon?
    Community Answer
    Although a search for that herbal medicine came up with no matches, Amazon does carry some herbal medicines; their over the counter selection is quite wide. Search the Amazon site to find what medicines you need. Try alternate brand names for the medicines along with their generic names to find out if they carry them. If not, you'll be best off dealing with your local herbal store or supermarket pharmacy for this item instead.
  • Question
    When do I pay?
    Community Answer
    Payment is generally taken for items at the time of Amazon's shipment and never before. However, for those that aren't coming directly from Amazon, but through their own Marketplace sellers, your order will be billed no earlier than 30 minutes after you placed the order.
  • Question
    What does promotional codes mean?
    Community Answer
    Promotional codes are another way of saying "gift cards" or "coupons."
  • Question
    Is it possible to purchase a book, have it gift wrapped and sent to the designated person?
    Community Answer
    Yes, but there are additional fees on the Checkout page that you must pay for in advance. Depending on who is in your address book, as long as you type the name in the boxes, you can send it to anyone you want - gift-wrapped and all.
  • Question
    Is there a list of products available?
    Community Answer
    Amazon has a great search feature. On top of searching for products, if you know the exact barcode number to the product, you can search by that. There is a wealth of products that can be bought on the site. There are no lists available.
  • Question
    Can I demand for an exact day when the product should be delivered just to make sure that there's someone in my house to receive the item?
    Community Answer
    Unfortunately, there is no way to demand an exact day. However, some sellers will give you shipping confirmation numbers that will give you a general idea of when the item will arrive at your house.
  • Question
    Are there any transportation charges?
    Community Answer
    Generally, there are no additional "transportation charges" for the items you buy. However, there are shipping charges. They can vary depending on what you are buying, whether or not the item is being shipped directly from Amazon, as well as your local sales tax rates, which are often added to the cost of your purchase.
  • Question
    How can I buy an item and not have my financial data stored in perpetuity?
    Community Answer
    Although you must have at least one payment card saved at the time of ordering, you are able to remove that card from your account after making the purchase. Go to the "Your Accounts" page where it lists details of how to remove cards from your account, and follow through with Amazon's method.
  • Question
    Do I have to sign to receive the box?
    Community Answer
    Sometimes, although most Amazon sellers just use Delivery Confirmation (which just provides for proof of delivery and doesn't require a signature). There are a select few sellers on Amazon Marketplace that choose to use Signature Confirmation - it's best to check with the seller to find out what type of confirmation they'll be using, as each order could differ as to shippers needs. For those buying right from Amazon or those purchasing with a "fulfillment by Amazon", Amazon doesn't tend to send any of their products out with signature confirmation, but will send it out so that you do have delivery confirmation and so you will have a tracking number for your package delivery.
  • Question
    Can any type of gift card be used on Amazon?
    Community Answer
    Only Amazon gift cards can be applied to orders.
  • Question
    Can all items be bought with gift cards?
    Community Answer
    Depending on how much your gift card is worth and how much your grand total in your order is, you probably could.
  • Question
    If a product that I want is on Amazon Prime, do I have to purchase Prime?
    Community Answer
    Generally, there is no difference in product availability for Prime members vs. regular Amazon users. It's just that Prime members can get special discounts and lower/faster shipping. You should be able to purchase the product without purchasing Prime.
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