Q&A for How to Change Your Apple ID Password

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Question

My Apple ID is locked. Can it be unlocked online?

Community Answer

If you're on a phone, you can go into recovery mode while connected to iTunes on a PC and unlock it. You can also unlock an Apple ID online by answering security questions and verifying it's you.

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Question

My friend gave me an iPhone, but he forgot to change the activation lock. Is there a way to change the activation lock ID and password?

Community Answer

Sadly, there is no way to change the lock without the original ID and password.

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Question

I can't change my password because I forgot my current password. What should I do?

Community Answer

Click "Forgot password" on the login screen and follow the steps. It should be right under the password bar on the right.

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Question

Why does Apple only allow numbers for their passwords?

Community Answer

They don't only allow numbers. They require both letters and numbers in a password to make the password harder for others to guess and increase its strength.

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Question

What if I don't remember the answers to my security questions?

Community Answer

You will need to reset your password; refer to the section under Forgot My Password.

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Question

What should I do if I can't remember the answers to my security questions?

Community Answer

Press the option "reset security questions." It'll send a verification code to your phone, allowing you to reset them.

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Question

If I verified my Apple ID over the phone and was told I would receive a verification email, how long does it take for that email to arrive?

Community Answer

It should only take a few seconds. If it does not arrive within this time, give it a few minutes. If you still haven't received the email, try again.

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Question

I forgot my password and do not have access to my email where the instructions were sent. What should I do?

Community Answer

Contact Apple Support; they should be able to verify your identity and help you open your device.

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