Q&A for How to Clean a Keurig

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  • Question
    Why is the machine giving me a small cup when I push large?
    Community Answer
    If you use hard water to brew, the vinegar rinse described above may break down water scale clogging the machine. Otherwise, your exit needle is probably clogged. Prime the keurig to clear it out.
  • Question
    Keurig says you cannot access the internal brewing tank. How do we keep it clean?
    Community Answer
    The vinegar rinse described above cleans it a little by circulating vinegar throughout the whole system. If you haven't used your keurig in a while, run three brew cycles through the machine without a K-cup to rinse out the system with hot water.
  • Question
    What do I do if my Keurig pump keeps running and doesn't stop?
    Community Answer
    Unplug the machine to stop this. Then consider returning the one you have, as this is a design fault and the retailer should either fix it or produce a new one for you.
  • Question
    My machine draws water very slowly now, and the vinegar treatment didn't correct the issue. What should I do?
    Community Answer
    Perhaps disassembling and deep cleaning the machine would help. This has fixed similar issues with my machine in the past.
  • Question
    How can you clean the inside above the pod holder? It's so hard to get in there!
    Community Answer
    Part of the pod holder pops out to clean it (the part that contains the needle pops out by carefully pressing it up from below). Once it is out, try using a dry toothbrush to brush out the dry coffee grounds. Or you can wet it with warm water, brush it lightly, and let dry. I sometimes wrap a tissue or paper towel around the toothbrush if it needs a more thorough cleaning or drying. Sometimes a pipe cleaner is needed for the REALLY hard to reach spots.
  • Question
    Why does it splutter and spray my worktop with spots of coffee when it's brewing?
    Jillian J
    Community Answer
    The feeding needle (the bit that pokes through the K-cups on top) may be clogged with coffee grounds. The suggestion of a paper clip or hot water rinse may help.
  • Question
    I used the above cleaning model and now the coffee is undrinkable. What is going on?
    Community Answer
    Personally, I have to run several tanks of clean water through the cycles before my coffee tastes OK. It takes awhile to get the vinegar taste out.
  • Question
    How do you remove excess water from the Keurig brewer before storage?
    Community Answer
    Officially, you're not supposed to (just store it upright). But if you're careful you can drain most full-size Keurig models as follows: Unplug the coffee maker. Remove the water reservoir, and detach the drip tray where the coffee mug sits. Remove the screws on the side or base of your model to detach the outer panel. Pull off the plastic hose inside and drain it *and* the pump it was attached to by tilting them over the sink.
  • Question
    Can I use apple cider vinegar for desalting instead of white vinegar?
    Community Answer
    Apple cider vinegar is usually less filtered, and may contain small particles of residue. It is best to use distilled vinegar for any cleaning purposes.
  • Question
    You mean if I'm storing it for several months I just leave the water in it?
    Community Answer
    Not sure where you got that, but no. You should not leave water in it while you're storing it.
  • Question
    Can I use tap water?
    Community Answer
    If you live in an area where tap water is safe to drink, then yes, you can use tap water. If your tap water contains a lot of minerals, you may need to descale your machine more often or use bottled water instead. There is also a filter in the reservoir of the machine itself.
  • Question
    When you say cleaning with soap and water should be done regularly, do you mean daily?
    Community Answer
    Daily cleaning wouldn't hurt, but is not necessary. Weekly washing with soap is sufficient.
  • Question
    The Keurig coffee maker won't brew and says "prime" on the display.
    Community Answer
    Follow our detailed instructions to prime your machine . If that doesn't work, check the area around your water reservoir for loose or broken parts.
  • Question
    Why does the add water light, power light, & one of the cup sizes blink when I turn the machine on?
    Community Answer
    It is the catch-all for the machine telling you that something is wrong. Not very specific.
  • Question
    How do I clean off film or lime deposits on the inside of the water reservoir?
    Community Answer
    You can let warm vinegar rest in the reservoir, then wash and rinse it out with a drop of dish soap and warm water. Rinse until it is completely soap free, and wipe dry before refilling.
  • Question
    Can I brew Dawn dish liquid to clean out my coffee maker?
    Community Answer
    No. Keurigs have a sealed internal water heater. If you put dish detergent into the system, you will never get all of it out, as the new water going in only dilutes the existing water in the system by about half. Vinegar is the only way to go, as vinegar is not harmful to people.
  • Question
    How do I remove the needles to clean the machine?
    Community Answer
    You don't remove it. Use a small paper clip to go up the needles. There are 2 or 3 openings and you jiggle the opened paper clip around. It should go up about 1 inch.
  • Question
    Can I put the tank in the dishwasher?
    Community Answer
    Sure. Just remove the flapper on the bottom (the part that holds the water in the system). Wash this part by hand and put the tank in the dishwasher.
  • Question
    We are finding grounds in the bottom of cups. How do we clean the area where these are built up?
    Community Answer
    Run the machine without a k-cup. It will cleanse the internal brewer and the k-cup holder.
  • Question
    Perhaps using distilled water just for coffee making would be a good idea to prevent the mineral scale altogether?
    Jillian J
    Community Answer
    People have suggested this. It does make sense, honestly. I'm considering doing this as well.
  • Question
    How do I get the vinegar taste out of the coffee after descaling?
    Community Answer
    Run a complete tank of water through the Keurig and there should be no residual vinegar taste.
  • Question
    Should I empty the reservoir after using or leave the water in it?
    Community Answer
    You may leave it in for a day or two tops. Any longer and you should empty it.
  • Question
    My Keurig is dripping really slowly. I have always used distilled water. Do I have to use vinegar?
    Community Answer
    I would check the chamber that holds the pods. We've had the same issue before; we cleaned out the whole chamber holding the pod, and it was good as new!
  • Question
    How long does a K-Cup machine generally last? Mine is not working and is making a clicking noise from the top where you add the K-Cup. Will cleaning it help?
    Community Answer
    My first Keurig lasted about 2 years with about 3-4 cups a day of daily use. It stopped working and did not dispense anything, but lit up. I then bought a more expensive model which has lasted me 4 years so far. Try cleaning your Keurig, and refer to manufacturer instructions for troubleshooting.
  • Question
    My machine is only making about half the amount of coffee it used to. What do I do?
    Community Answer
    Mine did that. I called Keurig and the rep said it probably needed de-scaling. I didn't realize a short portion was a sign of that. This fixed the problem for me. (Apparently, if you use the machine very frequently, you will also need to de-scale more frequently.)
  • Question
    When running the vinegar rinse, do I leave the water filter in the reservoir?
    Community Answer
    Remove the filter before adding the vinegar. If it is fairly new, then just put it back. If it is older, then replace.
  • Question
    How do I remove the cup around the holder?
    Community Answer
    It pops up and snaps back in. Push up on funnel, if necessary, to remove. (Don't try to shoot the thing across the room.) I then soak them in cup overnight in 75% vinegar 25% water soak. Removes built-up coffee and old coffee odor. In morning I dump baking soda into the vinegar. It removes vinegar odor from parts.
  • Question
    Why does coffee taste like vinegar after running water through it several times?
    Community Answer
    You need at least two tanks of water after the vinegar treatment.
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