Q&A for How to Close Your wikiHow Account

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  • Question
    How do I cancel my wikiHow Pro Membership subscription?
    Bhoimus
    Top Answerer
    You may email support @wikihow.pro for cancelling your subscription instead of filling out the form.
  • Question
    Do you have to give them your password, too?
    Bhoimus
    Top Answerer
    No. Only your username, email and consent are required. Don't give out your password for any kind of form online, as there are so many scams.
  • Question
    My email is public on my profile, so does that mean someone can easily close my account by typing it and submitting in the form?
    Bhoimus
    Top Answerer
    Staff will usually ask for confirmation through the concerned user's talk page. Closing an account is a substantial and irreversible action so there are extra measures to prevent someone else misusing the form.
  • Question
    Why do you have to give them your email address? Wouldn't it be a lot safer to give them your password instead?
    Bhoimus
    Top Answerer
    Your email address is used to verify that it is you who is making the closure request. Staff usually ask on established user's talk pages, too, before performing such a substantial action. Giving your password would not likely help as nowadays websites hash the passwords. Submitting your password in an online form is not recommended anyway.
  • Question
    Which users are able to delete revisions?
    Bhoimus
    Top Answerer
    The site's staff , as well as volunteer wikiHow:Administrators can hide a revision from public view. To make such a request, you may make an Administrator Notice Board report or contact an admin directly with the relevant revision link and a valid reason (e.g. someone accidentally revealing their personal information).
  • Question
    Who can delete a wikiHow account?
    Bhoimus
    Top Answerer
    As the above article mentions, though it is not possible to delete an account, its contributions can be anonymized.
  • Question
    What do you mean by "Please note that if the email address does not match, we cannot close the account"?
    Bhoimus
    Top Answerer
    This means that if the email address used for your wikiHow account (which is currently set in Settings) does not match with the email inputted in the form, the account will not be closed. It is a measure that prevents random people from getting others' accounts closed, as only you (and people with whom you have shared it) would know your email.
  • Question
    Can you tell who answered a question if they closed their account?
    Bhoimus
    Top Answerer
    When an account gets closed, their username will be omitted from any answers they may have contributed, and their profile picture will be replaced with a generic one. So no, you can't tell who answered a question if they close their account.
  • Question
    What happens if someone closes their account, and years later someone else creates a new account with the same name? Will all the info on the old account be restored, or does it start fresh?
    Bhoimus
    Top Answerer
    When someone closes their account, their contributions are moved (attributed) to a generic username for anonymity and the user page is deleted. At this point no information can be recovered on the old username.
  • Question
    Why are so many accounts being closed?
    Bhoimus
    Top Answerer
    Staff or admins don't usually "mass-close" accounts. It's probably users wanting to close their accounts for a variety of reasons.
  • Question
    What if someone else closes my account?
    Bhoimus
    Top Answerer
    This is an unlikely situation, as to close someone's account the person would have to know the email address associated with it. If they get that correct somehow, staff will generally ask for consent directly from the user before closing their account.
  • Question
    How do I delete my edit history?
    Bhoimus
    Top Answerer
    If you close your wikiHow account, your username will be changed to something generic, and all your edits will be associated with that name only. You can't "delete" your edit history, but it will become completely anonymous.
  • Question
    Why would someone want to delete their account?
    Ruby
    Top Answerer
    They might not want to contribute to wikiHow anymore. Deleting your account is a permanent decision, unlike retiring. There are other reasons for deleting an account. For example, a user might have been using a test account that they don't need anymore, or they might have been underage and not signed the COPPA form, in which case their account gets deleted in three days to protect their privacy.
  • Question
    What do you do if someone made a vandalizing edit which revealed someone's private information?
    Bhoimus
    Top Answerer
    Immediately rollback/undo the edit. To prevent someone from seeing the information through the edit history, ask an admin directly or post on wikiHow:Administrator-Notice-Board so that the revision can be hidden. If you feel comfortable, you may also warn the vandal, but it is usually best to not "feed the troll". (Also, an admin can do that for you.)
  • Question
    Does your profile photo get deleted when you close your account?
    Community Answer
    No. You have to delete the photo yourself, or ask a staff member to do it for you.
  • Question
    If I delete my account, can I use my email address again?
    Community Answer
    Yes.
  • Question
    How do they know my email?
    Community Answer
    When you submit your email in the form, they will see it.
  • Question
    Can staff members close accounts without warning?
    Community Answer
    They do if the account is evil. Admins, Staff members, and a script account called StaffAction can close evil accounts.
  • Question
    What happens when an account is closed?
    Community Answer
    The account can't be logged into anymore and the talk page will be empty. The original username will be changed to something nondescript like "WikiHowUser" with the date and time of closure, but all the contributions (comments, edits, articles created) will stay attached to that name. If the user answered any questions in the Q&A section, the answerer's name will be blank and the photo will be a generic icon.
  • Question
    I want to change my username, but I don't see an option for that.
    Community Answer
    It's in the link in step 1 of this article. Click it and you will have two options: change your username or delete your account.
  • Question
    Can you mass-delete random accounts that don't belong to you, because anyone can type a username in the form?
    Realtbnrfrags
    Community Answer
    You cannot mass-delete random accounts, because a wikiHow staff member will message the account owner to confirm that the user requested the account deletion.
  • Question
    If an established editor puts their name (or someone else does so) in the form, will staff contact the user before deleting?
    Ski
    Community Answer
    Yes, staff will contact the user before deleting and the user has to confirm that they do want to close their account.
  • Question
    Let's say I am going to not be on wikiHow for a few weeks but I'm going to keep editing after that, do I have to go on a wikiBreak or can I just not log in?
    Community Answer
    You can do either! If you want, you can let people know that you're taking a wikiBreak before you do it, but you don't have to.
  • Question
    Can I add Retire to my user page to show I'm taking a break and then come back later?
    Guinea Piggles
    Community Answer
    Taking a break from wikiHow then coming back later is called taking a wikiBreak. Add {{wikiBreak}} to your user page to let everyone know that you're taking one.
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