Q&A for How to Contact the IRS

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  • Question
    Can I fill out form 3949-A online?
    Michael R. Lewis
    Business Advisor
    Michael R. Lewis is a retired corporate executive, entrepreneur, and investment advisor in Texas. He has over 40 years of experience in business and finance, including as a Vice President for Blue Cross Blue Shield of Texas. He has a BBA in Industrial Management from the University of Texas at Austin.
    Business Advisor
    Expert Answer
    Form 3949-A is the form to report suspected fraud or violations of the tax law. It can be completed and filed online or downloaded, printed, and mailed to the IRS.
  • Question
    Can you have you tax transcripts mailed to you?
    Michael R. Lewis
    Business Advisor
    Michael R. Lewis is a retired corporate executive, entrepreneur, and investment advisor in Texas. He has over 40 years of experience in business and finance, including as a Vice President for Blue Cross Blue Shield of Texas. He has a BBA in Industrial Management from the University of Texas at Austin.
    Business Advisor
    Expert Answer
    You can get online and printed copies of different IRS transcripts for the current and past six years by making an online request, calling an IRS office, or completing and mailing Form 4506, Request for Copy of Tax Return. Online transcripts are generally free while printed copies of returns cost $50 for each tax year.
  • Question
    What do I do if I have not received my refund and can't get assistance? Do I need a TAS to get involved?
    Cassandra Lenfert, CPA, CFP®
    Financial Advisor & Certified Public Accountant
    Cassandra Lenfert is a Certified Public Accountant (CPA) and a Certified Financial Planner (CFP) in Colorado. She advises clients nationwide through her tax firm, Cassandra Lenfert, CPA, LLC. With over 15 years of tax, accounting, and personal finance experience, Cassandra specializes in working with individuals and small businesses on proactive tax planning to help them keep more money to reach their goals. She received her BA in Accounting from the University of Southern Indiana in 2006.
    Financial Advisor & Certified Public Accountant
    Expert Answer
    Start by using the IRS's "Where's My Refund?" tool to check the status of your refund. Enter your social security number or ITIN, your filing status, and the amount of your refund. If this doesn't help you, try calling their helpline. In some cases, your refund may be held up by a discrepancy between your reported income and the amount of money your employers reported to the IRS. The IRS may be sending you a notice about this discrepancy, which you may be able to dispute. If you still don't get help after repeatedly contacting the IRS, a TAS may be able to help you. However, your tax problem must be causing you a financial hardship, you must have already tried several times to contact the IRS without response, and you must feel like your rights are being violated. Another option is to contact your local congressperson.
  • Question
    What is the IRS website for filing an extension from Florida?
    Cassandra Lenfert, CPA, CFP®
    Financial Advisor & Certified Public Accountant
    Cassandra Lenfert is a Certified Public Accountant (CPA) and a Certified Financial Planner (CFP) in Colorado. She advises clients nationwide through her tax firm, Cassandra Lenfert, CPA, LLC. With over 15 years of tax, accounting, and personal finance experience, Cassandra specializes in working with individuals and small businesses on proactive tax planning to help them keep more money to reach their goals. She received her BA in Accounting from the University of Southern Indiana in 2006.
    Financial Advisor & Certified Public Accountant
    Expert Answer
    If you live in Florida and want to file an extension by paper without making a payment, you can send Form 4868 to this address: Department of the Treasury, Internal Revenue Service, Austin, TX 73301. If you want to file the extension and make a payment, send it here: P.O. Box 1302, Charlotte, NC 28201. You can only go through the IRS website if you are also making a payment. You can do this through their "Make a Payment" feature, which lets you make an extension payment.
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