Q&A for How to Fix a Frozen Mobile Phone

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Question

How do I fix a frozen phone if the battery in my model is not removable?

Community Answer

Press and hold all of your buttons on your phone at once and hold for 10 seconds.

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Question

What do I do if my Samsung LG is locked on the password screen and won't unlock even after taking the battery out?

Community Answer

Turn off your mobile and wait for few minutes, then press and hold the power button and the volume up button at the same time. You should see the root menu. Select "user detail" and clear it.

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Question

What if I cannot remove the battery from my frozen mobile phone?

Community Answer

Bring it back to the store that sold you the phone and ask them to help you remove the battery.

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Question

How do I fix a Samsung phone that's frozen?

Community Answer

Volume down and power button at the same time for about 10 seconds. It should restart and then look out for the problems causing this.

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Question

My Android Alcatel is frozen on the 4G screen. What can I do?

Community Answer

Hold both the volume buttons and power button for about 15 seconds and then restart it.

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Question

What can I do if my Android phone doesn't turn on?

Community Answer

Remove the battery for a few moments, then put it back in again. Charge it for few minutes, then turn it on.

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Question

What do I do if my I tried turning my iPhone on but it stays on the powering on phase?

Community Answer

Hold the home button and the power button at the same time and it should power off and you should be able to turn it on and it work properly.

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Question

How do I fix my frozen mobile phone?

Marc Timothy Moses

Community Answer

If you have a phone with a battery that is built in, it's next to impossible, but if you have a phone with a removable battery slot, try removing the battery.

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Question

What can I do if holding the volume up button and the power off button usually works but doesn't now?

Community Answer

You could try taking the battery out and putting it back in, I had the same problem and doing this worked.

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Question

What should I do if my phone freezes when using a certain app?

Community Answer

First, restart the app. If that doesn't help, then try uninstalling and reinstalling the app. If the problem persists, the app may have a bug, so I would write a report on the App Store and then delete the app permanently.

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Question

My Samsung phone is frozen, will I lose my pictures if I hold down the volume and power button?

Community Answer

No, you will not. It will only force restart your phone and this should solve your problem.

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Question

When I go on Facebook, my browser freezes. How do I fix this?

Community Answer

Delete Facebook and then install it again. If it doesn't work, then don't have Facebook on your phone or delete a few items.

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Question

What should I do if my phone is working but the buttons are not?

Community Answer

Reset the phone. If that doesn't work, wait until the battery dies and recharge it. Then turn it on again. I once had to do this twice, but it should work.

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Question

I did a system reset on my Android phone, and now my phone is frozen with a setup wizard on the screen. How can I fix it?

Community Answer

Turn it off, then back on. This fixes most problems. If it continues, go to the store where you bought it and tell them your problem, or contact customer service.

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Question

How can I fix a frozen Android phone with an inbuilt battery?

Community Answer

Take out the battery for a few seconds, and then put it back in. Leave it alone for the next 5 minutes, and then it should work.

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Question

How do I stop my Android device from freezing up?

Community Answer

Usually, maintaining free space (at least 1GB) on your phone, deleting unecessary apps and archives and cleaning RAM space should help. Also, it's a good idea to use an SD card on your phone to store songs and pictures, so the phone can have more free space.

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Question

What do I do if my mobile phone freezes and then switches off?

Community Answer

You could try removing your battery for a while, put it back in and try to restart it.

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Question

What do I do if my cell phone won't detect my touch?

Community Answer

It is definitely a hardware issue if this happens even after a force reset. Do the force reset and check it. If the problem continues, then it is a legitimate storage related problem or a hardware tampering problem. Try to do some cache cleaning and free some space by getting a better memory card. If this doesn't work, then just get it repaired and fit up a screen guard. Note: Remove any attachments on the cell phone, such as memory card, SIM card, SD card, etc., to nullify the chances of attachment stealing.

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