Q&A for How to Get an Uber Cancellation Charge Waived

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  • Question
    How do I dispute a cancellation fee when the driver showed up late?
    Community Answer
    When following one of the methods in this wikiHow, select "The ETA was too long" as your reason.
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  • Question
    I booked an Uber ride and waited over 20 minutes. When I called the driver and asked where he was, he told me that he got another passenger to take to the airport and canceled my trip. I was still charged. How do I get the charge canceled?
    Community Answer
    You can use this article to request a refund, and when it comes time to choose a reason, select "My driver asked me to cancel."
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  • Question
    Uber added the charge back into my account as "credit." Is there any way to get refunded to my bank account?
    Community Answer
    No, there is not. All you can do is get credited to your account.
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  • Question
    How do I delete my Uber account?
    Community Answer
    You can delete your Uber account by visiting the following page on Uber.com: https://help.uber.com/h/24010fe7-7a67-4ee5-9938-c734000b144a
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