PDF download Download Article PDF download Download Article

Is your nano not responsive, frozen, or not playing music? More serious issues that can't be fixed by restarting can usually be fixed by a factory reset, which will delete everything from your iPod. This wikiHow article teaches you how to restart your iPod Nano 7th Generation , 6th Generation , and 5th Generation and older , as well as how to perform a factory reset .

Method 1
Method 1 of 4:

7th Generation Nano

PDF download Download Article
  1. You'll need to continue holding them down for a few seconds. [1]
  2. The screen will go black and the Apple logo will appear. This process takes 6-8 seconds. [2]
    Advertisement
  3. Your iPod nano should boot normally. [3]
  4. Advertisement
Method 2
Method 2 of 4:

6th Generation Nano

PDF download Download Article
  1. You'll need to continue holding the buttons for a few seconds. [4]
  2. The screen will go black and the Apple logo will appear. This process takes at least 8 seconds. [5]
  3. Your iPod nano should boot normally.
  4. Advertisement
Method 3
Method 3 of 4:

5th Generation and Older Nanos

PDF download Download Article
  1. [6]
  2. The screen will go black and the Apple logo will appear. This process takes at least 8 seconds. [7]
  3. Your iPod nano should boot normally.
  4. Advertisement
Method 4
Method 4 of 4:

Restoring All Generations of Nanos to Factory Settings

PDF download Download Article
  1. Newer Macs don't use iTunes anymore, but PCs do. The steps are the same if you're using Finder.
    • If you have an iPod nano, you'll have to use a computer to restore it to factory settings. Only iPod touch devices can restore without a computer .
    • Since a factory reset deletes everything on the iPod, you don't want this to be the first thing you try when troubleshooting a minor issue. Be aware that this will delete everything from your iPod and reset it to factory settings so it will be like new when you use it again.
  2. If you see a prompt pop up, click Trust This Computer to continue. You shouldn't see this message if you've connected your iPod nano to this computer previously. [8]
  3. It should be listed in the panel on the left of Finder as well as in the top left corner of iTunes.
    • If you don't have a backup, you should back up your data first. Click Back Up Now to save your iPod nano's current information.
  4. You'll see this in the center of your screen. [9]
    • Click Restore again to confirm. All your settings and data on the iPod nano will be deleted and reset to factory settings. [10]
  5. Advertisement

Community Q&A

Search
Add New Question
  • Question
    How can I restore an iPod Nano to factory settings and save my music?
    Community Answer
    Before restoring your iPod, backup the music to iTunes. Restore the iPod, sync it to iTunes and your music should be available on your iPod.
  • Question
    I cannot restore my iPod nano 1st generation no matter what I do. What could be the problem?
    Community Answer
    I tried most things suggested. When trying to format with Windows I got "Windows cannot complete the format" or similar. Eventually I opened it up, desoldered the battery and resoldered it. After that I could format in Windows and restore in iTunes. I still have a small problem with the battery icon showing almost empty, even when full, but it works.
Ask a Question
      Advertisement

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Thanks for submitting a tip for review!
      Advertisement

      Video

      About This Article

      Thanks to all authors for creating a page that has been read 619,311 times.

      Is this article up to date?

      Advertisement