How to See Unread Emails in Outlook

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This wikiHow will show you how to see unread emails in Outlook by filtering your view. By default, all the unread emails in your inbox will have bolded text to indicate they haven't been read.

Method 1
Method 1 of 2:

Filtering Your Mail

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    You can open the desktop app or go to https://outlook.com and sign in. You can use the desktop app, browser, or mobile app to follow these steps. [1]
    • This method will filter your results for the session; as soon as you log out and re-open the app, you'll lose the filter and will need to follow these steps again.
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    You'll see this towards the left side of the page above your inbox. There are tabs for "All" and "Unread." [2]
    • If you're using the Outlook website, you'll see Filter on the right side of the page, above your inbox. [3]
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    Only your unread mail will show up in your inbox.
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Method 2
Method 2 of 2:

Creating an Unread Folder

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    You can open the desktop app or go to https://outlook.com and sign in. You can use the desktop app, browser, or mobile app to follow these steps. [4]
    • You can create a folder that will only display unread messages when you access it. You'll be able to see that folder every time you use Outlook.
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    You'll find this at the top of your application window with File , Home , Send/Receive , View and Help . [5]
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    This is generally the second icon from the left, next to New Folder . [6]
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    " This is usually the first listing in the menu. [7]
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    The new search folder will appear in the folder list on the left side of the page. If you click it, you will see all your unread messages. [8]
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      References

      1. ↑ https://support.microsoft.com/en-us/office/how-to-sign-in-to-outlook-on-the-web-763fab4d-0138-4814-b450-37fc286bcb79
      2. ↑ https://support.microsoft.com/en-gb/office/view-only-unread-messages-in-outlook-f2c8450c-9cd0-4037-a5d3-26f6946727ca
      3. ↑ https://support.microsoft.com/en-us/office/view-only-unread-messages-in-outlook-f2c8450c-9cd0-4037-a5d3-26f6946727ca?ui=en-us&rs=en-us&ad=us
      4. ↑ https://support.microsoft.com/en-us/office/how-to-sign-in-to-outlook-on-the-web-763fab4d-0138-4814-b450-37fc286bcb79
      5. ↑ https://support.microsoft.com/en-au/office/restore-the-unread-mail-folder-a51a806f-9b83-4fe8-87d2-f1d7c1f55815
      6. ↑ https://support.microsoft.com/en-gb/topic/the-unread-mail-folder-has-disappeared-from-the-outlook-favorites-section-cd189cdc-32dc-6f5c-bcb6-6e29466eacec
      7. ↑ https://newsroom.unl.edu/announce/snr/3357/18675
      8. ↑ https://support.microsoft.com/en-us/office/view-only-unread-messages-in-outlook-f2c8450c-9cd0-4037-a5d3-26f6946727ca?ui=en-us&rs=en-us&ad=us

      About This Article

      Article Summary X

      1. Open Outlook.
      2. Click the Unread tab (Outlook 2019 only).
      3. Click Unread from any drop-downs.

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