Starbucks App Not Working? Here’s How to Fix It

PDF download Download Article
Troubleshooting steps to solve Starbucks app problems or errors
PDF download Download Article

Is the Starbucks app not letting you log in or showing you an error when you try to pay? Starbucks might be having issues with the app's servers, or maybe the app on your phone is outdated. Fortunately, there are some easy ways to fix the Starbucks app not working, and we'll show you how.

Quickly Fix the Starbucks App When It Isn't Working

Check Starbucks' social media or Downdetector to see if they are experiencing issues. If there are no problems with their servers, close and reopen the app, check for updates, clear the cache, offload the app, and finally, uninstall and reinstall it.

1

Check if Starbucks is experiencing a problem.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/e6\/Starbucks-App-Not-Working-Step-1.jpg\/v4-460px-Starbucks-App-Not-Working-Step-1.jpg","bigUrl":"\/images\/thumb\/e\/e6\/Starbucks-App-Not-Working-Step-1.jpg\/v4-728px-Starbucks-App-Not-Working-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You can use sites like Downdetector to see if others are reporting that the app is not working.
    2. Advertisement
2

Close and re-open the Starbucks app.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/70\/Starbucks-App-Not-Working-Step-2.jpg\/v4-460px-Starbucks-App-Not-Working-Step-2.jpg","bigUrl":"\/images\/thumb\/7\/70\/Starbucks-App-Not-Working-Step-2.jpg\/v4-728px-Starbucks-App-Not-Working-Step-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Get rid of this glitch by forcing the app to close and then opening it again.
    • To force close an app on Android : Press the three-line icon at the bottom of your screen, or swipe up from the bottom, then swipe on the Starbucks app to close it.
    • To force close an app on iPhone : Swipe up from the bottom of your phone (or double-press the Home button for older iPhones), then swipe up on the Starbucks app to close it.
3

Restart your phone.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/Starbucks-App-Not-Working-Step-3.jpg\/v4-460px-Starbucks-App-Not-Working-Step-3.jpg","bigUrl":"\/images\/thumb\/9\/9f\/Starbucks-App-Not-Working-Step-3.jpg\/v4-728px-Starbucks-App-Not-Working-Step-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Restarting your phone can clear out any temporary glitches or software bugs preventing you from using the Starbucks app.
    • To restart your Android or iPhone , press the side button, then press Restart .
    2. Advertisement
4

Update the app.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/ba\/Starbucks-App-Not-Working-Step-4.jpg\/v4-460px-Starbucks-App-Not-Working-Step-4.jpg","bigUrl":"\/images\/thumb\/b\/ba\/Starbucks-App-Not-Working-Step-4.jpg\/v4-728px-Starbucks-App-Not-Working-Step-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Whether you have an Android or iPhone, open your Google Play Store or App Store and make sure the app is up-to-date.
    • For Android , open the Google Play Store, search for Starbucks , and tap Update if you see it.
    • For iPhone , open the App Store, search for Starbucks , and tap Update if you see it.
5

Clear the app data on Android.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/01\/Starbucks-App-Not-Working-Step-5.jpg\/v4-460px-Starbucks-App-Not-Working-Step-5.jpg","bigUrl":"\/images\/thumb\/0\/01\/Starbucks-App-Not-Working-Step-5.jpg\/v4-728px-Starbucks-App-Not-Working-Step-5.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This option is not available for iPhones, so skip it if that's the kind of smartphone you have.
    • To clear an app's cache and data, go to Settings > Apps > Starbucks > Storage > Clear data .
    2. Advertisement
6

Offload the Starbucks app on your iPhone.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/34\/Starbucks-App-Not-Working-Step-6.jpg\/v4-460px-Starbucks-App-Not-Working-Step-6.jpg","bigUrl":"\/images\/thumb\/3\/34\/Starbucks-App-Not-Working-Step-6.jpg\/v4-728px-Starbucks-App-Not-Working-Step-6.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    It's very similar to clearing the cache on an Android, but you'll need to re-download the app to finish the process.
    • To offload the app, go to Settings > General > iPhone Storage > Starbucks > Offload App > Offload .
    • Once the app is offloaded, open the App Store and download it again to see if it works.
7

Uninstall and reinstall the app.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/fc\/Starbucks-App-Not-Working-Step-7.jpg\/v4-460px-Starbucks-App-Not-Working-Step-7.jpg","bigUrl":"\/images\/thumb\/f\/fc\/Starbucks-App-Not-Working-Step-7.jpg\/v4-728px-Starbucks-App-Not-Working-Step-7.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You can easily solve this issue on iPhone and Android by uninstalling the app, then going back to the Google Play Store (Android) or App Store (iPhone) and re-installing it.
    • All your data will be deleted in the process, so you'll have to sign in again.
    2. Advertisement


Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Video

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!

      You Might Also Like

      How to
      Order a Medicine Ball at Starbucks
      A Guide to Getting Your Starbucks Partner Discount in the App
      How to
      Send a Starbucks Gift Card on iPhone & Android
      How to
      Check Starbucks Gift Card Balance on PC or Mac
      How to
      Order at Starbucks
      Delicious DIY Starbucks Pink Drink Recipes
      How to
      Get a Starbucks Gold Card
      How to
      Access Your Work Schedule as a Starbucks Partner (Employee)
      How to
      Use the Starbucks Card Mobile App
      How to
      Get a Starbucks Birthday Drink for Free
      The Best Refreshers to Order on Starbucks’ Secret Menu
      How to
      Make Starbucks Coffee
      How to
      Get a Job at Starbucks
      The Best Frappuccinos to Order On Starbucks' Secret Menu
      Advertisement

      About This Article

      Thanks to all authors for creating a page that has been read 1,416 times.

      Did this article help you?

      Advertisement