What "The Number You Have Dialed Has Calling Restrictions" Means & How to Fix It

PDF download Download Article
Why you can't make calls to this person and what to do about it
PDF download Download Article

It can be frustrating when you are trying to make a call and hear "The number you have dialed has calling restrictions." There are several reasons this happens and a few things you can do to fix it. This wikiHow article teaches you why this error message occurs and what you can do to resolve it.

The Number You Have Dialed Has Calling Restrictions

The mobile provider of the person you are calling may have restricted their line because of billing issues, usage limits, roaming, or other reasons. If you hear this message for all phone numbers you call, the issue is related to your own mobile service provider.

Section 1 of 3:

What This Message Means

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/60\/My-Number-Reported-As-Spam-Step-1.jpg\/v4-460px-My-Number-Reported-As-Spam-Step-1.jpg","bigUrl":"\/images\/thumb\/6\/60\/My-Number-Reported-As-Spam-Step-1.jpg\/v4-728px-My-Number-Reported-As-Spam-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    These restrictions may be put in place by a cellular service provider or the person you are calling. It's also possible that your own cellular service provider is restricting your outbound calls, such as if you're trying to make an international call without an international calling plan. [1]
    2. Advertisement
Section 2 of 3:

Reasons the Number Has Calling Restrictions

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/e5\/Stop-Telemarketing-Calls-Step-5-Version-2.jpg\/v4-460px-Stop-Telemarketing-Calls-Step-5-Version-2.jpg","bigUrl":"\/images\/thumb\/e\/e5\/Stop-Telemarketing-Calls-Step-5-Version-2.jpg\/v4-728px-Stop-Telemarketing-Calls-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>\u00a9 2024 wikiHow, Inc. All rights reserved. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. This image is <b>not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This image may not be used by other entities without the express written consent of wikiHow, Inc.<br>\n<\/p><p><br \/>\n<\/p><\/div>"}
    If you only hear "The number you have dialed has calling restrictions that have prevented the completion of your call" when you call a specific person, their mobile carrier may have limited their line due to billing issues, a limited number of talk minutes, or a block on calls when roaming. It's also possible the person you are trying to contact may have activated phone settings that restrict calls, such as Airplane Mode, or Do Not Disturb (DND).
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/f0\/Stop-Telemarketing-Calls-Step-4-Version-2.jpg\/v4-460px-Stop-Telemarketing-Calls-Step-4-Version-2.jpg","bigUrl":"\/images\/thumb\/f\/f0\/Stop-Telemarketing-Calls-Step-4-Version-2.jpg\/v4-728px-Stop-Telemarketing-Calls-Step-4-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>\u00a9 2024 wikiHow, Inc. All rights reserved. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. This image is <b>not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This image may not be used by other entities without the express written consent of wikiHow, Inc.<br>\n<\/p><p><br \/>\n<\/p><\/div>"}
    It's also possible they have blocked your number, either intentionally or accidentally. Your number may have also been flagged as spam by their provider, and they are not receiving them.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/1d\/Stop-Telemarketing-Calls-Step-9.jpg\/v4-460px-Stop-Telemarketing-Calls-Step-9.jpg","bigUrl":"\/images\/thumb\/1\/1d\/Stop-Telemarketing-Calls-Step-9.jpg\/v4-728px-Stop-Telemarketing-Calls-Step-9.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>\u00a9 2024 wikiHow, Inc. All rights reserved. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. This image is <b>not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This image may not be used by other entities without the express written consent of wikiHow, Inc.<br>\n<\/p><p><br \/>\n<\/p><\/div>"}
    It's possible the calling restrictions may actually be an issue with your own mobile provider account. Your provider may not allow calls to that number because it's flagged as spam, outside of your calling plan, or there's a problem with your account.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/bd\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-5-Version-2.jpg\/v4-460px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-5-Version-2.jpg","bigUrl":"\/images\/thumb\/b\/bd\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-5-Version-2.jpg\/v4-728px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    It's also possible that you or the person you are trying to contact is not getting good network coverage. You or they may be experiencing poor reception, or you or the person you are trying to contact may be roaming.
    5. Advertisement
Section 3 of 3:

How to Fix Calling Restrictions

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9c\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-6-Version-2.jpg\/v4-460px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-6-Version-2.jpg","bigUrl":"\/images\/thumb\/9\/9c\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-6-Version-2.jpg\/v4-728px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-6-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Check the area code and make sure it is right, and make sure your contact information is correct.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/5d\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-7-Version-2.jpg\/v4-460px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-7-Version-2.jpg","bigUrl":"\/images\/thumb\/5\/5d\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-7-Version-2.jpg\/v4-728px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-7-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Airplane mode prevents you from making calls, and you may hear a message about the number you're dialing having calling restrictions when you try to call out anyway. Swipe down from the top of the screen on Android or the upper-right corner on iPhone. Make sure the icon that resembles an airplane isn't turned on.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/c8\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-8-Version-2.jpg\/v4-460px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-8-Version-2.jpg","bigUrl":"\/images\/thumb\/c\/c8\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-8-Version-2.jpg\/v4-728px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-8-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    If you have "Do Not Disturb" turned on, you may not be able to make outbound calls.
    • To turn off Do Not Disturb on Android, swipe down from the top of the screen twice to open the Quick Access menu. Tap the Do Not Disturb icon to toggle it on and off.
    • To turn off Do Not Disturb on iPhone, swipe down from the upper-right corner to open the Control Center. Tap the Focus button. Turn off Do Not Disturb.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/36\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-9-Version-2.jpg\/v4-460px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-9-Version-2.jpg","bigUrl":"\/images\/thumb\/3\/36\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-9-Version-2.jpg\/v4-728px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-9-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Check the bars at the top of your phone. Make sure you have at least 3 bars or more. If you don't have a good network connection, you may not be able to make a call. Also, check to see what network you are connected to. If you see a network other than your mobile service provider, you may be roaming, and your provider may restrict your ability to make calls while roaming.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/c3\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-10-Version-2.jpg\/v4-460px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-10-Version-2.jpg","bigUrl":"\/images\/thumb\/c\/c3\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-10-Version-2.jpg\/v4-728px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-10-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Make sure the app you are using to make calls has permission to do so. Use the following steps to check your app permissions:
    • Android:
      • Swipe down from the top of the screen.
      • Tap the Gear icon to open the Settings menu.
      • Tap Apps .
      • Tap your phone app.
      • Tap Permissions .
      • Make sure it has permission to make calls.
    • iPhone:
      • Open the Settings app.
      • Tap your phone app.
      • Ensure it has permission to make calls and access your contacts.
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/c0\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-11-Version-2.jpg\/v4-460px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-11-Version-2.jpg","bigUrl":"\/images\/thumb\/c\/c0\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-11-Version-2.jpg\/v4-728px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-11-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    There could be a restriction placed on calls set by your mobile service provider or an issue with your account. Your plan may be limiting certain features, or they may have suspended your account due to nonpayment. It's also possible there may be a network outage. You can contact customer service by dialing 611 to see if there's a problem with your account.
  7. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d3\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-12.jpg\/v4-460px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-12.jpg","bigUrl":"\/images\/thumb\/d\/d3\/The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-12.jpg\/v4-728px-The-Number-You-Have-Dialed-Has-Calling-Restrictions-Step-12.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    It's possible the person you are trying to contact may have blocked your number either by accident or on purpose. They may also have an issue with their mobile service provider account or phone settings that they are unaware of, or they've changed their number. Contact them through another means (email, text message, messenger app, etc.) and let them know you are trying to contact them and you are unable to. They will need to fix the issue on their end.
    8. Advertisement

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!

      You Might Also Like

      How to
      Call a Person That Has Blocked Your Number
      How to
      Trace the Location of a Phone Number
      Your Call Has Been Forwarded: What It Really Means
      How to
      Make an Anonymous Call
      What Does the “This Number Is Disconnected” Message Mean?
      How to
      Find a Lost Cell Phone Quickly: Step-by-Step Guide
      How to
      Make a Phone Call: Smartphone, Computer, Landline
      Speak to a Real Person when Calling a Business: Easy Guide
      How to
      Talk to a Girl over the Phone
      How to
      Move Photos from a Phone to an SD Card
      How to
      Make Up an Excuse to Get Off the Phone
      How to
      Transfer Images from Computer to Mobile Phone
      How to
      Fake a Cell Phone Call
      How to
      Upload Photos from a Cell Phone
      Advertisement

      References

      1. ↑ https://www.verizon.com/support/knowledge-base-222861/

      About This Article

      Thanks to all authors for creating a page that has been read 2,854 times.

      Is this article up to date?

      Advertisement