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Follow these steps to get your Vizio television working in no time
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What can you do if your Vizio TV won't turn on? Fortunately, you can try some easy troubleshooting steps at home before seeking professional help! This wikiHow article lists ways to fix your Vizio TV when it won't turn on.

What to Do When Your Vizio TV Won't Turn On

First, check the cables attached to your TV for loose connections or damages that can interrupt the flow of electricity and prevent your TV from turning on. Also, make sure the outlet and remote are working. Next, power cycle your TV, turn off CEC, reset it to factory settings, and contact Vizio's customer support.

1

Check the cables.

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  1. Make sure they are firmly plugged in, and there isn't any damage you can see. Look for fraying, sharply bent areas, or exposed wires.
    • Loose cables can also turn off the TV randomly while you're using it.
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2

Check the outlet.

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  1. Plug something you know works, like a lamp, into that socket. If it turns on, you can eliminate a dead outlet from the list of reasons your TV isn't turning on.
    • Alternatively, try plugging your TV into another outlet to see if it works. If it does, you can assume the original outlet is dead.
    • If your Vizio TV is plugged into a power strip or surge protector, try plugging it into the wall directly. If it turns on when connected to a wall outlet, there's a problem with your power strip or surge protector.
    • In case the outlet appears dead, check for any switches on the wall that might control it and turn them on. You can plug your TV back into that outlet, but make sure the switch is on whenever you want to turn it on.
3

Check your remote.

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  1. Simply open the back panel and replace the batteries.
    • You can also reset it if needed.
    • Note that if you have multiple Vizio TVs, you may be using the wrong remote for each one. Simply find the correct remote to control and turn on your TV.
    • If you inserted new batteries into your remote, you can check if the TV works by pressing the Power button on the TV instead of the remote.
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4

Reset your TV.

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  1. All you need to do is unplug your TV from power, wait 5 seconds, then plug it back in and turn it on.
5

Power cycle your TV.

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  1. Power cycling is more thorough than simply turning it off and back on again. Here's what you need to do to power cycle your TV:
    • Unplug your TV from the wall socket.
    • While the TV is unplugged, press and hold the Power button on your TV for 15-30 seconds (not the button on the remote ).
    • Plug the TV back into power and turn it back on to see if you solved the issue. [1]
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6

Turn off CEC for specific content if your TV randomly turns off.

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  1. Skip this step if you don't have an issue with your TV turning off in specific circumstances, like you're watching a particular app on a specific device. This also won't be useful to you if you can't get your TV to turn on at all, so skip to contacting Vizio support .
    • To turn off CEC, go to Menu > All Settings > System > CEC > Off .
7

Factory reset your TV if your TV randomly turns off.

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  1. To reset your TV, go to Menu/Admin & Privacy > Reset to Factory Settings > OK.
    • Note that this erases any personal settings you've created, like color profiles and configurations.
    • If you can't turn your TV on at all, skip this step.
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8

Contact Vizio support.

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  1. Get in touch with Vizio's Support Team here . They will most likely request that you take the TV in or see a repair professional. If your TV is still under warranty, you can get it repaired for free!

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      • If the power light fades off and your TV remains off, the issue may be with the backlight. Avoid damaging your TV more and seek help from a professional repair shop.
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