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Troubleshoot your gas or electric Whirlpool dryer when it's not heating
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If your Whirlpool dryer isn't getting hot enough to dry your clothes, there could be an easy fix. Before you call a technician, you can do simple troubleshooting at home, like checking for power problems, cleaning vent and lint screen clogs, and removing excess clothes from the load. Read on to learn the most common reasons your Whirlpool dryer isn't heating, along with easy Whirlpool-approved fixes.

Why Your Whirlpool Dryer Isn't Heating

If your dryer won't get hot, it's usually due to a clogged lint screen or vent hose. The clothes may also be too wet, or the load is too large. Other problems, like burned-out heating elements or gas valve solenoids, will also prevent your dryer from heating.

1

The dryer may not be getting power.

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2

The lint screen is dirty.

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  1. Always check your Whirlpool dryer's lint screen before turning it on. If the lint screen is clogged with lint, laundry detergent, or fabric softener, your dryer may stop before your clothes are dry, or not produce enough heat to dry your clothes in a reasonable amount of time.
    • The fix: Remove the lint screen, and use your fingers to roll the lint off both sides. Also, check the slot the lint screen fits into for any lint buildup—you can use a vacuum to remove any accumulated lint.
      • To clean built-up residue from cleaning products, wet both sides of the screen with hot water, then use a wet nylon brush with a little bit of liquid detergent and water to remove it. Whirlpool recommends doing this at least every six months. [2]
3

There's a problem with the exhaust vent.

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  1. Whirlpool recommends cleaning your dryer's exhaust vent—the thick hose that leads to the outside of your home—at least once every one to two years. [3] If the vent is clogged, there won't be enough airflow to heat properly.
    • The fix: To clean the vent, unplug your dryer, unscrew the vent hose from the dryer, and then remove the exhaust hood (vent cover) from the exterior of your house. You can then use a leaf blower or the hose attachment of a vacuum to quickly unclog the vent .
      • Also check the vent hose to make sure it hasn't been crushed, collapsed, or ripped. The hose diameter should be 4", no larger or smaller, to ensure your dryer heats properly. [4]
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6

The door isn't latching.

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  1. This happens when the latch that catches the dryer door is worn down or broken. If the dryer doesn't start at all, the door latch could be the culprit.
    • The fix: Check the dryer door to make sure it doesn't open too easily—it should take a little force to open the door, and you should always hear a click when closing it. If the door isn't latching, you'll need to replace the latch.
      • You can buy a replacement door latch kit for your specific model from Whirlpool or any retailer that carries genuine Whirlpool parts.
      • To replace the latch: First, unplug the dryer. Then, you'll need to remove the seal that runs along the outside of the drum, which you can do with pliers—wedge the pliers under the seal, grab the thick wire behind it, and use the wire to pull the seal forward. [6]
      • Once removed, you'll be able to see the latch assembly when you look inside the drum. To remove the broken latch, use pliers to push the two pressure points above and below the latch, gently remove it, and then unplug it from its power source.
      • When you install the new latch, plug its connectors back into the power source and reinstall the seal.
7

The heating element has burned out.

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8

There's a gas supply problem.

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10

The gas valve solenoid is bad.

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  1. If the solenoid (gas valve coil) fails, the ignition will glow but won't actually ignite anything. There may be a solenoid problem if your Whirlpool dryer spins but doesn't get hot, or stops being hot as the cycle progresses.
    • The fix: Replace the solenoid. You'll need to take the dryer apart to test and replace it, so it's best to contact a professional. If you're comfortable using a multimeter, you can test the solenoid:
      • For a 2-terminal solenoid, connect the black and red meter leads to both terminals and test for resistance between 1,000 and 2,000 ohms.
      • For a 3-terminal solenoid, connect the black meter lead to the first terminal, the red lead to the second, and test for resistance between 300 and 2,000 ohms . Then, keep the black lead on the first terminal and move the red lead to the third. Test again for a resistance level between 300 and 2,000 ohms.
      • Resistance outside the range for these tests indicates a bad solenoid.

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      • To learn about repair options for your Whirlpool dryer, call Whirlpool customer service at 1 (866) 698-2538.
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