Hi, everyone!

My hope with this post is to merely gauge the community’s level of interest in enhancing the Talk Page Policy and implementing a User Page Policy to help mitigate and control the massive amount of user page spam conducted by spambots that exploit wikiHow’s resources by adding spam to user and occasionally user talk pages in rapid succession.

To give you an idea how often this type of spam is attempted, there’s a filter in place to detect and prevent some of this user page spam. This filter already detects and prevents roughly 100 spammy edits per hour. Since the filter was implemented, it has helped detect over 7 million occurrences of user page spam. Here’s a sample of what’s being filtered today:

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Even with this filter in place, we continue to see massive account creation and abuse by spambots. There are still often upwards of 200 or more of these spam-type edits that manage to slip through existing filters per day, and they often promote commercial products or services, and sometimes they promote explicit or illegal services.

You may have seen some of these types of edits periodically while browsing through RC Patrol.

Here’s an example of an account created by a spambot merely to promote a business:

These accounts make no meaningful contributions to the wiki, but rather the accounts are created in rapid succession by spambots because they’ve found an easy way to push their spam without any real repercussion.

Fortunately, this has not been a huge concern because these user pages never get indexed, and they’ll never be crawled by search engines and promoted through the likes of Google or other search engines. However, it can still make for a very negative experience for users on wikiHow who stumble across these user pages.

So, what am I looking for your input on?

Would you support modifying the Talk Page Policy and implementing a User Page Policy that would essentially prohibit exploiting user and user talk pages for the sole purpose of promoting commercial products and services, including illegal and illicit scams and other types of abusive material?

As part of the proposed policy, it would empower wikiHow Administrators and/or staff to promptly delete this content, block abusive spambots that engage in this behavior when detected, and consider additional revisions to filters that help detect and prevent this type of abuse.

I will also mention that the idea with these proposed changes would not be to prevent legitimate community members from publicizing things on their user pages. The type of spam being targeted here is being conducted by accounts that only add this spam and never make a single edit on wikiHow. It’s very easy to decipher what’s a legitimate human versus spambots, and legitimate humans are still welcome to use their user page as they please.

With all this said, what are your thoughts?

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Anything that helps to improve our anti-spam efforts absolutely gets the green light from me, so I support policy modification/implementation.

I’ve been working with filters over the past year and this example is one of several filters that I closely monitor. These filters work by looking for patterns in the content indicative of spambot activity. But since the nature of user page spam is quite varied, making it difficult to find meaningful patterns, it’s not always possible to catch all instances of spam using the filters, particularly when it comes to promotional content being posted in the user bios (profilebox).

I’d compare this with how all new articles are de-indexed by default. NFDs and speedy deletion candidates aren’t visible to the public and we don’t have to worry about a reader viewing these pages if there’s inappropriate or unwanted content, but we still have the Deletion Policy to dictate what isn’t allowed to be posted as an article. Modifying the talk page policy and introducing a user page policy to dictate what isn’t allowed to be posted on these spaces would help with maintaining a spam-free experience even if these pages aren’t indexed in the first place and all links are nofollow.

The rules surrounding commercial content have changed a lot over time (e.g. disallowing cross-posted content and being more restrictive with exlinks additions). As wikiHow becomes more prominent in today’s internet landscape and we attract content marketers whose only goal is to build backlinks or engage in self-promotion, I think it’s fair and beneficial to change our rules on commercial content within user/talk pages.

Looking forward to reading others’ opinions - I hope we can see some action here!

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I’m definitely for this. For a long time, I’ve been seeing user pages like this created just to promote businesses. Even if it doesn’t get seen by users searching on engines and such, I still think that it would be a good idea to implement this policy. The NFD analogy seems like a good comparison.

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I am with this proposal. I hope it gets implemented.

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I’m for this proposal as well.

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Definitely support this, it’s incredibly frustrating dealing with accounts that are so obviously only made to promote a business, and many editors often waste time coaching these users whilst there is never really a light at the end of the tunnel; their only goal is marketing.

Hope this gets some traction, thanks for the great suggestion @Eric :slight_smile:

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I support this. I think that considering that these spambots typically do one edit to their userpage and then leave, perhaps the policy could say that whenever this happens, the user page gets deleted, and the account can be instantly blocked.

Support. Would it be possible to maybe set up a blacklist of words that are not allowed in usernames? (Potty humor, Swear words, Advertising, etc)

I mean, we already have the username policy not allowing these, so I don’t think we need this.

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Thanks to everyone for the initial feedback!

Before I write up a formal policy proposal, I’m going to give some time for any other thoughts, including an opportunity for @JayneG to chime in once she’s back from her time off to make sure there are no concerns from a staff perspective.

Barring any unexpected responses, I’ll add a formal policy proposal in the next 10-15 days or so.

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Sorry for the delay, but being ill and my hands affected, couldn’t really get to it in the same time period. Caught a case of HFMD - which is the newest outbreak that is now affecting adults (not just toddlers) (we believe my brother who drives a school bus is the carrier around me who let me catch it).

The policy you describe sounds good. It covers a lot of ground that I’ve seen from so many flagrant spammers who come just to drive their product or links by then leave just in hopes that their products can be sold to our community. Thanks for bringing it up.

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Thanks for suggesting this @Eric , I think it’s a great idea. I agree that anything that helps us improve anti-spam efforts and empowers Admins in controlling such accounts is a win. I don’t foresee any concerns from the staff side on this. Happy to help with anything that may need input:slight_smile:

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Thanks again to everyone for participating in this discussion.

Formal policy proposals have been created and are now available for the community to vote on!

Please refer to the following threads:

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thanks for sharing such a informative post .

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