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. Megaera Lorenz is an Egyptologist and Writer with over 20 years of experience in public education. In 2017, she graduated with her PhD in Egyptology from The University of Chicago, where she served for several years as a content advisor and program facilitator for the Oriental Institute Museum’s Public Education office. She has also developed and taught Egyptology courses at The University of Chicago and Loyola University Chicago.
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The “Attempting Data Recovery” error message might appear on your iPhone during or after an iOS update. In some cases, your phone can get stuck in an endless loop of restarting and showing this message. While this can be pretty scary, don’t worry—there are a few different methods you can use to fix it. In this article, we’ll explain the common reasons for this error and what to do if you see it.
What to Do If Your iPhone Says “Attempting Data Recovery”
If you see this screen, it probably means your iPhone ran into a problem during an iOS update. The error will often go away if you wait up to 30 minutes. But if it doesn’t, common fixes include force restarting your iPhone and restoring it from recovery mode.
Steps
What causes the Attempting Data Recovery error?
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1This error may be caused by a failed iOS update. If something interrupts your iOS update, or if the new system software fails to download or install correctly, your phone might get stuck in an “Attempting Data Recovery” loop.
- For example, some users report that they get this error if they disconnect their iPhones from the computer while updating with Finder or iTunes.
- It can also happen if you attempt an update when there’s not enough space on your iPhone .
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2It’s common when you try to downgrade to an earlier iOS. Apple doesn’t make it easy to downgrade to earlier versions of iOS . In fact, these days it usually isn’t possible except under very specific circumstances. But if you attempt it, you might end up seeing one of these errors.Advertisement
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3It can happen after you jailbreak an iPhone. Jailbreaking allows you to make modifications and upgrades to your phone that aren’t officially supported by Apple. Unfortunately, it can also cause problems, including “Attempting Data Recovery” errors.
Fixes You Can Try
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1Try waiting it out. Some users report that this error will resolve on its own if you wait for a while (typically about 30 minutes). As frustrating as that can be, it’s preferable to interrupting the process and potentially losing your data.
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2Press and hold the Home button if you have one. On older models of iPhone with the Home button, you might see a message saying Press Home to Recover . Some experts recommend pressing and holding the Home button if you see this message or if your phone is stuck on the “Attempting Data Recovery” screen. After a few minutes, the update may successfully complete.
- If your phone doesn’t have a Home button, you might see a “Swipe to Recover” message instead.
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3Force restart your iPhone. If your iPhone is still stuck on the “Attempting Data Recovery” screen, or if it gets caught in a data recovery loop, a forced reboot might be enough to break the cycle. The right way to do this depends on your iPhone model and version of iOS:
- For newer models running iOS 16 or later, press and release the volume up button , press and release the volume down button , and then press and hold the side button . Release the side button after the Apple logo appears. [1] X Research source
- If you have an iPhone 7 or earlier, OR if you have a newer phone running iOS 15 or earlier, visit this Apple Support page to see instructions for your specific model.
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4Put your iPhone in recovery mode and reset it if all else fails. Unfortunately, this method will cause you to lose all your data and settings, and you’ll need to install iOS from scratch. However, if you have a backup on your computer or iCloud, you can restore your data after you’re done. Here’s how to put your iPhone in recovery mode : [2] X Research source
- If you’re using a Mac, make sure it’s running the latest version of macOS. On a PC, install the latest version of iTunes or the Apple Devices app.
- Plug your iPhone into your computer with a USB cable.
- Launch Finder on a Mac, or open iTunes or Apple Devices on a PC.
- For most models of iPhones (8 or later), press and release the volume up
button, then the volume down
button, then press and hold the side button
. Keep holding the side button
until you see the Connect to computer
or Connect to iTunes
screen.
- If you have an older iPhone, check out this Apple Support article for instructions for your model.
- Click on your iPhone in the sidebar of Finder or the Apple Devices app, or in the top bar of iTunes.
- Choose the option to Update . If you’d rather not update iOS, you can restore your iPhone without updating instead.
- Once the update finishes, you can set up your iPhone from scratch or restore it from a backup.
Preventing Future Issues
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1Back up your iPhone frequently. The easiest way to do this is with iCloud , which you can set to do regular automatic backups. If you prefer to back up your iPhone manually, you can do it using Finder or iTunes . This way, in case you do lose your data after encountering the “Attempting Data Recovery” error, you can easily restore it.
- Apple recommends backing up your iPhone before updating iOS. [3] X Research source
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2Update your iPhone over a stable connection. If your Wi-Fi connection cuts in and out, you are more likely to experience issues during an update. Try to find a place where you can connect to a stable, high-quality network while your phone is updating.
- If you’re updating your iPhone using Finder or iTunes, make sure not to disconnect your phone from your computer until the process is complete.
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3Clear out space on your iPhone. You’re more likely to encounter this error if your phone doesn’t have room for an update. If your iPhone’s storage is starting to get full, look for ways to free some of it up .
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4Be cautious about jailbreaking your phone. While jailbreaking your iPhone opens up all kinds of new customization options, keep in mind that it could destabilize your phone and make it harder for you to get support from Apple in case something does go wrong.