Get AI on Snapchat: Where to Find It, Tips, and Fixes

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Where to find Snapchat's AI chatbot on Android, iPhone, & iPad
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Want to chat with an AI chatbot without leaving the Snapchat app? Snapchat's My AI chatbot is now available for free to all Snapchat users! As long as My AI has been rolled out to your Snapchat account, you'll find it at the top of your Chat screen. You can also invite My AI into your other chats by mentioning "@myai." This wikiHow article will teach you how to get My AI on Snapchat, and show you how to fix it not showing up in your Chat list.

Things You Should Know

  • Snapchat's AI chatbot is now free for all users.
  • To find My AI, swipe right on the Camera screen, then tap My AI at the top.
  • If you don't see My AI in your Snapchat chat list, try updating the Snapchat app.
Section 1 of 3:

What is My AI on Snapchat?

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  1. Similar to ChatGPT and Bing Chat, My AI can answer questions, give advice, generate content, help you make plans, recommend filters and lenses , play games, and even engage in friendly conversation. [1]
  2. While My AI was only available to paying Snapchat+ subscribers at first, the chatbot is now available to Snapchatters for free.
    • While most Snapchat users can now access My AI, it may not yet be available to everyone. [2]
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Section 2 of 3:

How to Get My AI

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  1. If My AI is available for your account, you'll see a message from them in your inbox. [3]
  2. The first time you open your conversation with My AI, you'll need to tap Accept to agree to the terms.
  3. To try out the AI chatbot, send it a message that says, "What can you do?" You can also ask the bot to play a game with you, help you come up with chat and Story ideas, write poetry, give restaurant recommendations, suggest great birthday gifts, and just about anything else you can think of. My AI will respond to you in a private message. [4]
    • Snapchat's AI bot is conversational. If you don't get the response you want, you can ask it follow-up questions or give it more information.
  4. Because AI is so new, it doesn't always get things right. If My AI gives you an incorrect or questionable reply, providing feedback to Snapchat can help improve the chatbot in the future. Tap and hold the message, tap Submit Feedback , and then type your feedback. [5]
    • If My AI says something inappropriate or offensive, report it to Snapchat. To do so, tap and hold the message you want to report, tap Report , select a reason, and then tap Submit . [6]
  5. If you want to bring My AI into a conversation with a friend , type @myai into any chat, then tap My AI . You can then ask a question or give a prompt in the conversation, and My AI will reply right in the chat. [7]
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Section 3 of 3:

What to Do if You Don't See My AI

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  1. If you haven't updated the app in a while, you may not see My AI in your Chat list. You can update your Android apps in the Play Store , and your iOS apps in the App Store . [8]
  2. If the Snapchat app is out of date, you might need to refresh your login to get access to AI. To log out:
    • Tap your Bitmoji at the top-left corner of the camera screen.
    • Tap the gear icon at the top-right corner.
    • Scroll all the way down to the bottom and tap Log Out .
    • Sign back in with your Snapchat username and password.
  3. There might be something in your app cache that's preventing Snapchat's AI from appearing in your Chat list. To clear your app cache: [9]
    • Open your Android's Settings .
    • Tap Apps .
    • Select Snapchat . If you don't see it, you may need to tap See All first.
    • Tap Storage or Storage and cache .
    • Tap Clear cache . [10]
  4. If you still can't access My AI, you might need to delete the app entirely and reinstall it from the App Store or Play Store.
  5. Because Snapchat's AI chatbot is still new, it may not be available for all accounts yet. If you don't see My AI yet, it's just a matter of time before it's available for your account. [11]
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Community Q&A

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  • Question
    Why can't I access AI after I updated Snapchat?
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    Community Answer
    If you're unable to access your AI features after updating Snapchat, it could be due to app glitches, compatibility issues, or settings changes. Try restarting the app, ensuring it's updated, clearing cache, and contacting support if issues persist.
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      Tips

      • Want to delete your conversations with My AI? Tap the gear icon on your profile, tap Privacy Controls , tap Clear Data , and then select Clear My AI Data . [12]
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      • If you subscribe to Snapchat Plus, you can unpin My AI from the top of your chat list. To do this, tap and hold My AI , tap Chat Settings , and then tap Clear from Chat Feed . [13]
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      • You can change My AI's Bitmoji if you'd like. Just open your chat with My AI, tap My AI at the top, and then tap Customize to get started.
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      References

      1. ↑ https://help.snapchat.com/hc/en-us/articles/13266788358932-What-is-My-AI-on-Snapchat-and-how-do-I-use-it-
      2. ↑ https://help.snapchat.com/hc/en-us/articles/13387211401620-How-do-I-access-My-AI-on-Snapchat-
      3. ↑ https://help.snapchat.com/hc/en-us/articles/13387211401620-How-do-I-access-My-AI-on-Snapchat-
      4. ↑ https://help.snapchat.com/hc/en-us/articles/13266788358932-What-is-My-AI-on-Snapchat-and-how-do-I-use-it-
      5. ↑ https://help.snapchat.com/hc/en-us/articles/13387302882580-How-do-I-share-feedback-on-My-AI-Chats-
      6. ↑ https://help.snapchat.com/hc/en-us/articles/14857106009364-How-do-I-report-a-Chat-received-from-My-AI-
      7. ↑ https://help.snapchat.com/hc/en-us/articles/14857131999764-What-happens-if-I-mention-My-AI-in-a-Chat-
      8. ↑ https://help.snapchat.com/hc/en-us/articles/7012313396244-I-m-having-issues-installing-or-updating-Snapchat-on-my-iOS-device
      9. ↑ https://help.snapchat.com/hc/en-us/articles/7012334202516-How-to-Clear-My-Cache-on-Snapchat
      1. ↑ https://www.samsung.com/us/support/answer/ANS00077611/
      2. ↑ https://help.snapchat.com/hc/en-us/articles/13387211401620-How-do-I-access-My-AI-on-Snapchat-
      3. ↑ https://help.snapchat.com/hc/en-us/articles/13266788358932-What-is-My-AI-on-Snapchat-and-how-do-I-use-it-
      4. ↑ https://help.snapchat.com/hc/en-us/articles/13387249333780-How-do-I-unpin-or-remove-My-AI-from-my-Chat-feed-

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