Q&A for How to Fix a Hacked Android Phone

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Question

How can I be safe with my phone?

Aydin Yildiz
Electronics Repair Specialist
Aydin Yildiz is an Electronics Repair Specialist based in San Diego, California. He is the founder of Fix4Less, a professional cellphone repair business that has been in business since 2014. Aydin has over a decade of experience in the electronics repair business, and he works with phone, tablet, and computer repairs. Fix4Less serves individuals, corporate customers, and wholesale buyers in both repairing and recycling Apple products. Aydin holds an MBA from Southern States University.

Aydin Yildiz

Electronics Repair Specialist

Expert Answer

Always check and see what's running in the background of your phone. Make sure you know what permissions these apps have, and that they aren't doing anything you don't want them to do, like tracking your location.

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Question

Hi, my 2 phones are hacked by a guy in the USA. I can't make calls, texts or use the internet. He has deleted my gigggaff account and my emails or changed the passwords. Advice please.

AnotsSpaen

Community Answer

Download your android's firmware on your computer, and a version of odin from XDA developers, and then reflash the full phone back to normal after entering download mode.

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Question

How can my friend stop someone from getting his passwords. No matter how many times he changes them, he is still hacked!

Ennan Geographic

Community Answer

Passwords should be strong. For example, hackers guess passwords easier that have names of people, things, or pets. ilovedaniel is one example. A strong password like @6utterf1y is easy to remember, but hard to guess.

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Question

My Itel L6502 phone has been hacked. I can't seem to find my phone settings or apps. They've been replaced with a lot of other apps and APK. How can I get rid of it?

Ennan Geographic

Community Answer

You can remove unnecessary apps and APK by doing a hard reset. A hard reset removes all the apps from your phone (except the ones that were there when you first got the phone). After resetting, try looking for the Settings app. It cannot be removed. (This may not work for every phone provider, so see your phone carrier website for more information on hard resets.)

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