Q&A for How to Set Up Touch ID on an iPhone or iPad

Go into settings, go to Touch ID and Password, find Touch ID and set your fingerprint.

Ensure your finger is clean, dry and free from any cuts or debris. Any of these things can impair the ability of the fingerprint reader to scan your print, and may be the reason this isn't working. If this doesn't work, speak to Apple customer support or an authorised service provider for a physical hardware inspection and help diagnosing the problem professionally.

Try repeating the steps in this article as your fingerprint may have been incorrectly read to start off with. If this doesn't fix your problem, speak to Apple's customer support or an authorised service provider for a physical hardware inspection and professional diagnosis of the problem.

It's likely your iPad is an older model that does not have the necessary hardware for Touch ID. If you wish to use Touch ID, you would need to purchase a newer iPad model. Be aware that the very newest iPads may feature Face ID instead of Touch ID, which some users prefer not to use.