Q&A for How to Unlock a MetroPCS Phone

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  • Question
    How do you make a request for your device's unlock code?
    Community Answer
    You can place an order for an unlock code. All you have to do is to fill an order form with your IMEI (dial *#06#) and the country and network you originally bought your phone from. Try such unlocking companies as UnlockScope.com and UnlockUnit.com. They have good reviews on Trust Pilot and Google Play.
  • Question
    What do I do if I unlocked my phone and now my SIM card doesn't work?
    Michael McPeters
    Community Answer
    Go to your carrier and get a new SIM card. They typically don't charge you for them.
  • Question
    How can I tell if my phone is eligible to unlock if it's MetroPCS?
    Community Answer
    You must have 90 days of active service per their policy. Call customer service or find the unlock app located in some models of their phones.
  • Question
    I have an unlocked Metro PCS phone but would like to lock it back to them, is that possible and how?
    Community Answer
    If your phone is already unlocked you can use it with any operator, so just do so.
  • Question
    I found a PCS phone and contacted the correct owner. They informed me they lost it two days prior and already got their replacement phone and that I could keep it. How would I go about unlocking the phone that was found?
    Michael McPeters
    Community Answer
    Officially, the original owner could contact their carrier and request the unlock code for that phone.
  • Question
    I bought a Metro PCS phone from someone. I got a new SIM card from Straight Talk but it's asking for an unlock code. How do I find out what it is?
    Unlock Helpmate
    Community Answer
    Search for "MetroPCS Device Unlock App" on Google and you can find pages from UnlockBase to solve your problem instantly.
  • Question
    Can my Metro PCS phone go back to being locked if I factory reset it after unlocking it?
    Community Answer
    No. Once unlocked it can not be re-locked. The phone is more valuable for resale if it is unlocked.
  • Question
    How do I unlock my MetroPCS phone?
    Community Answer
    Use the device unlock app that looks like a purple keyhole on your phone under the Metro apps folder.
  • Question
    If I unlock my phone from Metro, will I lose service? What do I do before I unlock it?
    Community Answer
    No. You won't lose service as long as you pay for the time you will be using it.
  • Question
    Where and how could I download MetroPCS?
    Unlock Helpmate
    Community Answer
    Search for "MetroPCS Device Unlock App" and download it from UnlockBase's MetroPCS unlock device app page. Just check first if your device is one of the supported models so you can officially unlock it.
  • Question
    Would an unlocked phone function correctly?
    Community Answer
    Yes. All unlocking does is allow you to use SIM cards from different providers in you phone.
  • Question
    How do I find what drivers and hardware are needed to flash a Metro PCS Galaxy 5 to Boost Mobile?
    Community Answer
    You can not flash a Metro PCS phone to Boost Mobile without acquiring Boost Mobile ROM and flashing software.
  • Question
    If I bought a locked phone by MetroPCS, can I get the PIN to unlock it?
    Unlock Helpmate
    Community Answer
    When you go to unlock your phone, all you need to do is insert a SIM card from the carrier you want to switch to. If your phone is locked, it will likely display the message SIM Network Unlock PIN. This means that you’ll need to buy an unlock code from a reputable service provider.
  • Question
    My new SIM from Air Voice won't work with my Metro phone. What should I do?
    Unlock Helpmate
    Community Answer
    You need to unlock your phone first before placing a new SIM on your device. MetroPCS unlock app can help you with it. Just make sure your device is being supported.
  • Question
    How do I find the code to unlock my MetroPCS phone?
    Cecil Parker
    Community Answer
    It is usually best (and cheapest) to contact the carrier directly and ask them to send you the unlock codes. This usually requires 90 days of active service on the network to qualify for this free service. Don’t get caught up in those “you mail us your phone and I’ll unlock it” scams and be careful who you give your IMEI to, as they can clone your IMEI Number and hijack your service and personal info.
  • Question
    My boyfriend lost his phone, so I changed his number to another Metro PCS phone. Why is it asking for a SIM unlock code when I put the SIM card in the phone?
    Community Answer
    The SIM lock is a feature that prevents other people from using your SIM card in another device. The code is usually 0000, 1111, or 1234 by default. If you don't know the code, you can always call your carrier and request it.
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