Q&A for How to Write a Review on Google

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Question

How should I reply to a good review?

Patricia Chukerman
Image Consultant & Marketing Specialist
Patricia Chukerman is an Image Consultant & Marketing Specialist and the Owner of Paperworks Image Consulting and Stoned on Rocks. With more than 36 years of experience, she specializes in helping companies decide how to market themselves. In addition to her work with businesses, she also has more than four years of acting experience and more than five years of crafting experience. Patricia earned her BA from The University of Illinois Chicago. Patricia is also the President of the Dania Beach Chamber of Commerce and the President of the Hollywood Florida Scholarship Foundation.

Patricia Chukerman

Image Consultant & Marketing Specialist

Expert Answer

If somebody gives me a great review, I will sit down and write them a thank you note telling them how much I appreciate their review and how much I appreciate them as a client.

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Question

Can I review my own business?

Ayomide Manns

Community Answer

Yes.

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Question

How do I post a review on Google without my name?

Community Answer

Follow these steps if you're using a browser: 1. Sign in to your google account 2. Click "Account Settings" 3. On the left side of the page click "Personal Info" 4. Click your name 5. Click the pencil to edit 6. Make your changes and click "Done"

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Question

Can I repost an old review I wrote because the owner didn't reply?

Miloš Vlajković

Community Answer

Yes, you can but some owners don't reply to the reviews, so it wouldn't matter.

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Question

How do I set up a new restaurant so customers that visit automatically have a review request pop up on their phones?

Miloš Vlajković

Community Answer

You can go to their site on PC (google.com/maps) and click on the little hamburger icon in the top left corner of your screen. Then, click on "Add a missing place" and a window will pop up. In that window, fill out all the information you know about the place you're trying to add and then just click on the blue button which says "Send". You can also click on "Claim this business" if you're the owner of the place you're trying to add.

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Question

What is the character limit for a Google review?

Community Answer

The character limit for a Google review is 4,000 characters. You can find more information on support.google.com.

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Question

How do I reply to Google reviews?

Community Answer

You can only reply to a Google review if you are the owner of the business that is being reviewed. If you are the owner, go to business.google.com and click “Manage reviews”. Find a review and then click “View and reply”.

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Question

Can I write more than one review for same business at a later time? Or is only an option to edit an old review?

Moffy

Community Answer

You can't make more than one review for a business, but you can delete your old one and write a new one.

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Question

How do I add pictures to a review?

Community Answer

You can't do that. You can only type letters, symbols, and numbers. The only exceptions are emojis. Unlike Yelp, Google doesn't have the option to upload photos to a review.

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Question

My review doesn't show up on the business's page. I posted it about 48 hours ago. Why does this happen and what can I do to make the review visible to everyone?

Community Answer

Some businesses can filter what reviews they show. If you want your review to be seen, post it on Facebook.

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