6 Easy Ways to Fix Snapchat That Won't Open

PDF download Download Article
PDF download Download Article

Is Snapchat not working on your iPhone or Android? There are many reasons why your Snapchat may not open, such as a failed update, an overloaded cache, or even a simple server error. Luckily, you can easily troubleshoot these issues in just a few simple steps. This wikiHow will show you how to troubleshoot your Snapchat app to get it working smoothly as soon as possible.

Things You Should Know

  • You can restart Snapchat and your device to troubleshoot app crashes.
  • When reinstalling Snapchat, make sure you know your login information.
  • Contact Snapchat's support team if your problem persists.
Method 1
Method 1 of 6:

Restart Snapchat

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/fd\/Snapchat-Won%27t-Open-Step-1-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/f\/fd\/Snapchat-Won%27t-Open-Step-1-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":346,"bigWidth":728,"bigHeight":547,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    If your phone is locked, unlock your phone. You'll need to be on your home screen.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/bc\/Snapchat-Won%27t-Open-Step-2-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-2-Version-2.jpg","bigUrl":"\/images\/thumb\/b\/bc\/Snapchat-Won%27t-Open-Step-2-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-2-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    If Snapchat has been opened before, it will be open in the background of your device.
    Advertisement
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b1\/Snapchat-Won%27t-Open-Step-3-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-3-Version-2.jpg","bigUrl":"\/images\/thumb\/b\/b1\/Snapchat-Won%27t-Open-Step-3-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-3-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    • On Android, swipe up from the bottom, hold, then let go. Swipe up on the Snapchat app to close it. [1]
    • You can also restart apps on Android .
    • On iPhone, swipe up from the bottom. Swipe up on the Snapchat app to close it.
    • If your iPhone has a home button, double-click the home button, and then swipe up on the Snapchat app to close it. [2]
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/25\/Snapchat-Won%27t-Open-Step-4-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-4-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/25\/Snapchat-Won%27t-Open-Step-4-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-4-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You should be able to access Snapchat.
    5. Advertisement
Method 2
Method 2 of 6:

Restart Your Device

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/ce\/Snapchat-Won%27t-Open-Step-5-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-5-Version-2.jpg","bigUrl":"\/images\/thumb\/c\/ce\/Snapchat-Won%27t-Open-Step-5-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    • On Android, swipe up from the bottom, hold, then let go. Navigate to the left and click Clear all .
    • On iPhone, swipe up from the bottom. Swipe up on all apps until they have all been closed.
    • If your iPhone has a home button, double-click the home button and swipe up on all apps to close them.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/ab\/Snapchat-Won%27t-Open-Step-6-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-6-Version-2.jpg","bigUrl":"\/images\/thumb\/a\/ab\/Snapchat-Won%27t-Open-Step-6-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-6-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Your device will need to be turned off completely.
    • To turn off an Android , you'll need to press and hold the power button, then tap Power Off in the window.
    • To turn off an iPhone , you will need to hold down the top volume button and the lock button at the same time. Slide the switch to power off your phone. [3]
    • Some phones may offer the option to Restart , which you should select if you can.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/74\/Respond-when-He-Finally-Texts-You-Back-Step-11.jpg\/v4-460px-Respond-when-He-Finally-Texts-You-Back-Step-11.jpg","bigUrl":"\/images\/thumb\/7\/74\/Respond-when-He-Finally-Texts-You-Back-Step-11.jpg\/v4-728px-Respond-when-He-Finally-Texts-You-Back-Step-11.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>\u00a9 2024 wikiHow, Inc. All rights reserved. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. This image is <b>not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This image may not be used by other entities without the express written consent of wikiHow, Inc.<br>\n<\/p><p><br \/>\n<\/p><\/div>"}
    Some devices may need a few minutes to rest between restarts.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/3a\/Activate-Your-Replacement-iPhone-Step-2-Version-3.jpg\/v4-460px-Activate-Your-Replacement-iPhone-Step-2-Version-3.jpg","bigUrl":"\/images\/thumb\/3\/3a\/Activate-Your-Replacement-iPhone-Step-2-Version-3.jpg\/v4-728px-Activate-Your-Replacement-iPhone-Step-2-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}
    Press your device's power button until the screen lights up again.
    • Some devices will need a moment to power on fully.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/99\/Snapchat-Won%27t-Open-Step-9-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-9-Version-2.jpg","bigUrl":"\/images\/thumb\/9\/99\/Snapchat-Won%27t-Open-Step-9-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-9-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You should be able to access Snapchat.
    6. Advertisement
Method 3
Method 3 of 6:

Update Snapchat

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/e0\/Snapchat-Won%27t-Open-Step-10-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-10-Version-2.jpg","bigUrl":"\/images\/thumb\/e\/e0\/Snapchat-Won%27t-Open-Step-10-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-10-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    For Apple, use the App Store . For Android, use the Google Play Store . [4]
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d4\/Snapchat-Won%27t-Open-Step-11-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-11-Version-2.jpg","bigUrl":"\/images\/thumb\/d\/d4\/Snapchat-Won%27t-Open-Step-11-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-11-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/03\/Snapchat-Won%27t-Open-Step-12-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-12-Version-2.jpg","bigUrl":"\/images\/thumb\/0\/03\/Snapchat-Won%27t-Open-Step-12-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-12-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    If there is an update available, you will see Update underneath the name.
    • If there is no update available, you will see Open .
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/f1\/Snapchat-Won%27t-Open-Step-13-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-13-Version-2.jpg","bigUrl":"\/images\/thumb\/f\/f1\/Snapchat-Won%27t-Open-Step-13-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-13-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Your download will begin immediately.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/5b\/Snapchat-Won%27t-Open-Step-14-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-14-Version-2.jpg","bigUrl":"\/images\/thumb\/5\/5b\/Snapchat-Won%27t-Open-Step-14-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-14-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Your Snapchat should be updated to the latest version.
    • You should be able to access Snapchat.
    6. Advertisement
Method 4
Method 4 of 6:

Reinstall Snapchat

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/fb\/Snapchat-Won%27t-Open-Step-15-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-15-Version-2.jpg","bigUrl":"\/images\/thumb\/f\/fb\/Snapchat-Won%27t-Open-Step-15-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-15-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You'll need to delete Snapchat from your device before you can install it again.
    • To delete apps on iPhone, press and hold the app icon on your home page until options pop up. Select Remove App then Delete App .
    • On Android, long-press the Snapchat icon until options pop up. Tap i or App Info then Uninstall .
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/4e\/Snapchat-Won%27t-Open-Step-16-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-16-Version-2.jpg","bigUrl":"\/images\/thumb\/4\/4e\/Snapchat-Won%27t-Open-Step-16-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-16-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Open Apple's App Store or Android's Google Play Store.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9e\/Snapchat-Won%27t-Open-Step-17-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-17-Version-2.jpg","bigUrl":"\/images\/thumb\/9\/9e\/Snapchat-Won%27t-Open-Step-17-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-17-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/27\/Snapchat-Won%27t-Open-Step-18-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-18-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/27\/Snapchat-Won%27t-Open-Step-18-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-18-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    On iPhone, click GET . On Android, click Install . [5]
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/72\/Snapchat-Won%27t-Open-Step-19-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-19-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/72\/Snapchat-Won%27t-Open-Step-19-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-19-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    After signing in, you should be able to access Snapchat.
    6. Advertisement
Method 5
Method 5 of 6:

Check Your Internet Connection

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/89\/Snapchat-Won%27t-Open-Step-20-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-20-Version-2.jpg","bigUrl":"\/images\/thumb\/8\/89\/Snapchat-Won%27t-Open-Step-20-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-20-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/db\/Snapchat-Won%27t-Open-Step-21-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-21-Version-2.jpg","bigUrl":"\/images\/thumb\/d\/db\/Snapchat-Won%27t-Open-Step-21-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-21-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Your cellular data may not be strong enough to support Snapchat. [6]
    • To activate Wi-Fi on Android , go to Settings , then Wi-Fi . Make sure the Wi-Fi switch is toggled on. [7]
    • To join a Wi-Fi network on iPhone, go to Settings , then Wi-Fi . Make sure the Wi-Fi switch is toggled on. [8]
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/2e\/Snapchat-Won%27t-Open-Step-22-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-22-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/2e\/Snapchat-Won%27t-Open-Step-22-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-22-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You will be able to see the number of bars on your local network.
    • If you can't connect, this indicates a problem with your Wi-Fi network.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b4\/Snapchat-Won%27t-Open-Step-23-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-23-Version-2.jpg","bigUrl":"\/images\/thumb\/b\/b4\/Snapchat-Won%27t-Open-Step-23-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-23-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This can be Safari for iPhone, Chrome for Android, or others.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/04\/Snapchat-Won%27t-Open-Step-24-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-24-Version-2.jpg","bigUrl":"\/images\/thumb\/0\/04\/Snapchat-Won%27t-Open-Step-24-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-24-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Enter a website into your browser's address bar and tap Go . Use any website you'd like.
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/dc\/Snapchat-Won%27t-Open-Step-25-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-25-Version-2.jpg","bigUrl":"\/images\/thumb\/d\/dc\/Snapchat-Won%27t-Open-Step-25-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-25-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You should be able to access Snapchat.
    7. Advertisement
Method 6
Method 6 of 6:

Check Server Status

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/fd\/Snapchat-Won%27t-Open-Step-26-Version-2.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-26-Version-2.jpg","bigUrl":"\/images\/thumb\/f\/fd\/Snapchat-Won%27t-Open-Step-26-Version-2.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-26-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Visit Snapchat Support's official twitter . You'll be able to see any issues regarding the server status
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/74\/Snapchat-Won%27t-Open-Step-27.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-27.jpg","bigUrl":"\/images\/thumb\/7\/74\/Snapchat-Won%27t-Open-Step-27.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-27.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    The most recent tweets will be closer to the top of the page, underneath the account bio.
    • Snapchat Support will tweet when there are issues concerning the Snapchat app.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/3e\/Snapchat-Won%27t-Open-Step-28.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-28.jpg","bigUrl":"\/images\/thumb\/3\/3e\/Snapchat-Won%27t-Open-Step-28.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-28.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    The Snapchat team will notify twitter when the issue has been resolved.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/15\/Snapchat-Won%27t-Open-Step-29.jpg\/v4-460px-Snapchat-Won%27t-Open-Step-29.jpg","bigUrl":"\/images\/thumb\/1\/15\/Snapchat-Won%27t-Open-Step-29.jpg\/v4-728px-Snapchat-Won%27t-Open-Step-29.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You should be able to access Snapchat.
    • If your issue persists, you can @ Snapchat Support on twitter.
    • You can also contact Snapchat directly via their support site .
    5. Advertisement

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!

      You Might Also Like

      How to
      Send a Cartoon Face Snap & Use Other Fun Lenses
      10 Easy Steps to Recover Deleted Snapchat Memories
      3 Quick Ways to Know if Someone Deleted You on Snapchat
      How Snapchat Score Works: Factors, Seeing Your Score, & More
      How to
      Post to Snapchat Stories
      3 Easy Ways to Find Someone's Snapchat Username
      How to
      Tell if Someone Added You on Snapchat
      7 Easy Ways to Know if Someone Is Online on Snapchat
      How to
      Increase Your Snapchat Score Fast
      4 Quick & Easy Ways to See Your Own Snapchat Stories
      Save Snaps Without Sending a Notification on Android & iOS
      How to
      See Mutual Friends on Snapchat by Looking at Quick Add
      Does Blocking on Snapchat Delete Chats — No, but You Can Delete Them
      6 Quick Ways to Find Someone on Snapchat
      Advertisement

      References

      1. ↑ https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps
      2. ↑ https://support.apple.com/en-us/109359
      3. ↑ https://support.apple.com/en-us/118259
      4. ↑ https://help.snapchat.com/hc/en-us/articles/7012368910484-Troubleshoot-Chat-Issues-on-Snapchat
      5. ↑ https://support.google.com/android/answer/9457058?hl=en
      6. ↑ https://help.snapchat.com/hc/en-us/articles/7012368910484-Troubleshoot-Chat-Issues-on-Snapchat
      7. ↑ https://support.google.com/android/answer/9075847?hl=en
      8. ↑ https://support.apple.com/en-us/111107

      About This Article

      Thanks to all authors for creating a page that has been read 24,956 times.

      Is this article up to date?

      Advertisement