How to Start a Taxi Company

Co-authored by Pete Canalichio

Last Updated: August 19, 2024 Approved

If you enjoy driving and working with people, knowing how to start a taxi company might be something you want to do. Though starting a taxi company might require a relatively large investment, returns can quickly add up and many taxi companies expand within their first year. Starting a taxi company requires good management skills, a smart marketing plan, and compliance with all local legislation, so read the following steps to learn how to start a taxi company.

Part 1

Part 1 of 6:

Is this a good business for the area?

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In smaller towns, the demand for taxis usually isn't so high, so considering a different location to start a taxi company might be a wise choice. ^{[1]
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Part 2

Part 2 of 6:

Developing your taxi business

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Though most taxi companies cater to all types of customers, there are those that cater to high-end clientele such as politicians, diplomats, and executives. Other taxi companies offer adapted vehicles for the physically impaired, while yet others provide green taxis for environmentally-conscious customers.
^{[2]
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Research source} Have an accountant review it for additional advice.
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U.S. Small Business Administration
U.S. government agency focused on supporting small businesses
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^{[5]
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U.S. Small Business Administration
U.S. government agency focused on supporting small businesses
Go to source} Also apply for an employer's identification number or EIN if you plan to hire other drivers. ^{[6]
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Internal Revenue Service
U.S. government agency in charge of managing the Federal Tax Code
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Part 3

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Assembling your fleet

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Purchase taxi meters and top-light signs. ^{[7]
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Unless they are licensed for commercial use, you may not use them as taxis.

Part 4

Part 4 of 6:

Developing the business location

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Make sure it has easy access to all major routes in your area and enough parking spaces to safely store all your vehicles.
Insurance will protect your company in the event of damage, theft, accidents, or lawsuits.
The GPS should be up-to-date, such as Waze.

Part 5

Part 5 of 6:

Promoting your taxi company

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Add your taxi company to tourist websites, and other informational sites. ^{[8]
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Consider having customer loyalty schemes. For example, you could hand out key chain loyalty cards which customers simply scan and their details are kept on file. ^{[9]
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- Having group discounts and special members only discounts are another possibility for promoting your company.
For example, Facebook and Twitter. Share updates and information regularly. Reward customers for sharing information, liking your company or entering competitions your company runs. ^{[10]
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You could also consider special advertising, such as "company of the month".

Part 6

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Hiring staff

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Hire people who are reliable, polite, and possess their commercial driver's licenses.
This helps to establish your taxi services as coming from a distinct and reputable company. It can be simple, such as a white shirt with blue or black pants.
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Set up rules for staff. Rules about behavior, use of the taxis and treatment of customers are important, along with ensuring financial accountability. Rules might include:
- Being drug- and alcohol-free when driving, along with turning up to work sober or not job that day. You might include a breathalyzer in each taxi.
- Keeping cars clean inside and out. Decide where the responsibility for this should rest.
- Uniforms to be in good condition, drivers to be well groomed.
For example, how tips are to be handled, minimum pay and benefits, etc. ^{[11]
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Is it possible to start with just a single car?

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As long as you can cater to your clients' needs, then the number of cars doesn't matter.

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Were can I get a permit license?

Michael Womack

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Your town business authority. I got mine from the city clerk at the chamber of commerce.

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Is it possible to start a taxi association with its own route if I do not have the necessary funds, and how would I gather the capital?

Michael Womack

Community Answer

Yes. Some franchises only need 10K to start up, and that comes with corporate training, tax help, business advice, etc. If you cannot produce enough money to start up the business (insurance, supplies, licenses, etc.), I suggest you apply for a loan. A word of caution: have all the paperwork complete before speaking with a loan official. If you forget to obtain something like an EIN for employees or prove intended insurance to protect the business after opening, the bank or loan company may deny you before the interview has begun.

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Tips

Make sure your company's name and telephone number are clearly visible on all of your vehicles, as well as on your marketing materials such as flyers, ads and business cards.

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Always maintain your vehicles meticulously to make sure they suffer the least amount of damages. Even the loss of one vehicle for a day can cost hundreds of dollars in revenue.

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Consider offering executive accounts to companies whose employees use your services often.

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Things You'll Need

Business plan
Capital
Commercial driver's license
Business license
Employer's identification number or EIN
Vehicles
Dispatch system
Taxi meters
Top-light signs
Location
Property, comprehensive and liability insurance
Business cards

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How to Start a Taxi Company

Steps

Is this a good business for the area?

Developing your taxi business

Assembling your fleet

Developing the business location

Promoting your taxi company

Hiring staff

Community Q&A

Tips

Things You'll Need

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Expert Interview

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