How to Fix "Update Apple ID Settings" Stuck on iPhone, iPad, & Mac

Troubleshoot a device stuck on the “update Apple ID settings” screen

Written by Travis Boylls

Last Updated: February 29, 2024 Fact Checked

If your iPhone, iPad, or Mac is stuck on the "update Apple ID settings" screen, it could be caused by an unstable internet connection, server issues, password changes, incomplete Apple ID information, or software issues. Luckily, you can do a few things to fix this problem. This wikiHow article teaches you how to fix an Apple device stuck on "Apple ID Settings."

Quick Steps

Force-restart your iPhone or iPad.
Check your internet connection
Update your iPhone or iPad.
Update your Apple ID information.
Log out and log back into your Apple ID.
Change your Apple ID password.
Factory reset your iPhone or iPad.

1

Check Apple's server status.

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You can check this on Apple's official system status page . Make sure that all services related to Apple ID and iCloud have a green dot next to them. If there is an outage, wait until the problem is resolved and try again.

2

Check your network connection.

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See if other devices are working on your Wi-Fi network. If your network connection is weak, try connecting to another Wi-Fi network . You can also try disconnecting from Wi-Fi and using a 4G or 5G data connection instead. ^{[1]
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3

Force-restart your device.

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Force your device to shut down and restart it. Sometimes, you can fix minor software issues by restarting your device . Use one of the following steps to do so:
- iPhone X or later: Press and hold either volume button and the button on the right side until at the same time you see the Power-off slider appear. Swipe the power off slider to turn off your phone. Wait a minute and press the power button to power it back on.
- iPhone 6- 8 and SE (second and third generation): Press and hold the button on the right side until you see the Power-off slider appear. Swipe the power off slider to turn off your phone. Wait a minute and press the power button to power it back on.
- iPhone 5 or earlier and SE (first generation): Press and hold the power button on the top right side until you see the Power-off slider appear. Swipe the power off slider to turn off your phone. Wait a minute and press the power button to power it back on.
- iPad without a Home button: Press and hold the power button on the top and one of the volume buttons on the top or side until you see the Power-off slider appear. Swipe the power off slider to turn off your phone. Wait a minute and press the power button to power it back on.
- iPad with a Home button: Press and hold the power button on the top until you see the Power-off slider appear. Swipe the power off slider to turn off your phone. Wait a minute and press the power button to power it back on.
- Mac: Click the Apple icon and then click Restart . If your Mac is unresponsive, press and hold the power button until it powers down. Then press the power button to restart it.