How to Update Your Vizio TV

PDF download Download Article
Quick and easy instructions for the latest firmware updates (even on older models)
PDF download Download Article

Did you know that your Vizio TV will automatically download new updates when the display is powered off? When an update is available, your Vizio TV will install it automatically and display a message on your screen once you turn it back on. If you don't want to wait until your display is off to install updates, you can also update your Vizio TV automatically. This wikiHow guide will teach you how to update your Vizio TV, help you fix common issues, and answer common questions about Vizio TV updates.

Quick Steps

  1. Press the "Menu" button on your remote.
  2. Go to Admin & Privacy .
  3. Go to Check for Updates .
  4. Any updates will download automatically.
Section 1 of 3:

Updating via Wi-Fi

PDF download Download Article
  1. If you are unable to connect your TV to Wi-Fi, you can download the firmware to a computer and [#Updating via USB|update your TV via a USB driver]]. Use the following steps to connect your TV to Wi-Fi: [1]
    • Press the Menu button on the controller.
    • Select Network (this may be under All Settings .).
    • Select your Wi-Fi network.
    • Enter your network password.
    • Select Connect .
  2. This will open the menu.
    Advertisement
  3. It's next to an icon of a shield.
    • On older models, select System instead.
  4. You might need to select Yes to continue. If there's an update available, it will download automatically.
    • Leave your TV alone while it downloads the new update. Don't turn it off or open other apps.
    • Once your TV downloads the update, it will restart to finish installing it. [2]
    • Once the TV updates, it should restart automatically.
    5. Advertisement
Section 2 of 3:

Updating via USB

PDF download Download Article
  1. If your Vizio TV is not connected to the internet, or you don't currently have internet access, you can update your TV using a USB drive. You'll just need to download the updated firmware on your computer, save it to a USB drive, and use the drive to flash your Vizio TV to the latest version. Follow these steps to download the updated firmware:
    • First, you'll need your Vizio TV's serial number, which you can find in one of these locations:
      • On the back of the TV, printed on a sticker.
      • Using your TV's menus: Settings/All Settings/Help > Admin & Privacy/System Information/TV information , next to "TV SN".
      • In the Vizio app: Tap the right arrow next to your TV's name, tap the info icon (it's a circled "i"), and find the serial number. [3]
    • Go to Vizio's Firmware Search site in any web browser.
    • Enter your serial number and click Get Firmware Data .
    • Click click here to be taken to the firmware download page for your model.
    • Click Click Here to Download the Most Current Firmware Version and follow the on-screen instructions to download.
  2. Inside the file you downloaded, there are two files that need to be saved to a USB drive . Vizio recommends that you use a 2 GB flash drive formatted in the FAT format . [4]
    • On Windows, right-click the ZIP file you downloaded, select Extract All , click Browse , then select your USB flash drive. Click the Extract button to extract the files to the drive.
    • On a Mac, double-click the ZIP file to extract it, then drag the extracted files over to your USB drive in Finder.
  3. To do this , press the "Menu" button on your remote and select Admin & Privacy > Reset to factory settings .
    • If you have an older TV, you might need to press System or All Settings first.
  4. Don't plug in the USB before the TV is ready. Once you plug in the drive, you'll see a banner across the top of your screen that says the TV is installing the software.
    • Your Vizio TV will turn off and back on again and display a progress bar. Once the progress bar is full, the TV will restart again.
  5. Press the "Menu" button on your remote and go to System > System Information . The version next to "Version" (not "Cast Version") should match the updated version on Vizio's support site.
    6. Advertisement
Section 3 of 3:

FAQ

PDF download Download Article
  1. If your Vizio TV is too old to connect to the internet, you can update TV manually using a USB flash drive , as long as a firmware update is available.
    • If your Vizio TV is too old to update (which may be the case for Vizio TVs running VIA software), your best option is to upgrade your TV, or connect a streaming device such as a Roku, Apple TV, or Chromecast to access more modern features.
  2. There are a few things you can try to troubleshoot this issue:
    • Power cycle it by unplugging it, waiting 5 seconds, and plugging it back in. [5]
    • Check your internet connection. Make sure your internet connection is working and that your TV is connected. You may need to restart your router.
    • Check Vizio's servers. If Vizio is experiencing issues with their servers, you will be unable to download and install the update.
    • Perform a factory reset.
      • If you can still use the TV but it won't update, go to Menu > Admin & Privacy > Reset to Factory Settings > Enter your PIN (if prompted) > Reset to reset it to its factory defaults.
      • If you can't use the TV, you need to power cycle it first before you can reset it. First, make sure everything is unplugged, then disconnect the TV from power. While disconnected, press and hold the Power button on the TV for 10 seconds, then wait at least 5 minutes before plugging the power back in. You should be able to factory reset the TV from the menu after powering it back on.
  3. As long as it's properly maintained, a Vizio LED/LCD TV should last you at least 7-10 years.
  4. TVs older than 2013 might be too old for the Netflix TV app to work.
  5. You can contact Vizio support here . You can send a text from the support website or use the chat features to talk to a live agent. You can also fill out the form to request a callback.
    6. Advertisement

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!
      Advertisement

      Video

      You Might Also Like

      How to
      Install Google Chrome Using Terminal on Linux
      How to
      Uninstall Microsoft Edge Permanently from Windows 10 or 11
      How to
      Install AltStore on an iPhone or iPad
      How to
      Install Roblox
      How to
      Install DEB Files in Linux: Gdebi, Apt, Dpkg, & More
      How to
      Install The Sims 4: Mac, PC, PlayStation, & Xbox
      How to
      Disable McAfee LiveSafe or Total Protection Without Uninstalling
      Simple Ways to Uninstall Outlook on a PC or Mac
      How to
      Install Software on Linux: Packages, Compiling, & More
      How to
      Uninstall Opera
      How to
      Download Files and Documents to a Computer or Mobile
      6 Quick Steps to Download & Install Spotify on macOS
      2 Simple Ways to Uninstall the Epic Games Launcher
      How to
      Remove Bing from Windows, Mac, & Mobile: 10 Ways
      Advertisement

      References

      1. ↑ https://support.vizio.com/s/article/Connect-TV-to-Wireless-Network
      2. ↑ https://support.vizio.com/s/article/How-to-update-your-VIZIO-TV-or-Soundbar-Firmware?language=en_US
      3. ↑ https://support.vizio.com/s/article/Where-is-my-Serial-Number?language=en_US
      4. ↑ https://support.vizio.com/s/article/Firmware-Information-302?language=en_US
      5. ↑ https://support.vizio.com/s/article/Firmware-Updating-During-Setup?language=en_US#

      About This Article

      Thanks to all authors for creating a page that has been read 133 times.

      Is this article up to date?

      Advertisement