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This wikiHow teaches you how to view diagnostic files that contain detailed information about crashes and memory issues on your iPhone.

  1. It’s an app with a gray cog on one of your home screens. It might be in a folder called “Utilities.”
  2. It’s in the third section.
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  3. It’s at the bottom of the menu. [1]
    • Logs for specific apps begin with the app’s name, followed by the date (e.g. “Evernote-2016-12-27”).
    • Entries that begin with “JetsamEvent” are created when apps and data have memory (RAM) issues.
    • Entries that begin with “Stacks” don’t represent crashes. They just contain information about iOS.
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  • Question
    I do not see diagnostic and usage data, only analytics data. Any ideas?
    Community Answer
    Go into your data settings and go down to the bottom, it will all be there.
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      Tips

      • These diagnostic files contain highly technical information about hardware and operating system issue, so they may not be helpful to novices.
      • You can help Apple improve its services by choosing to automatically send them copies of your diagnostic logs. In the Diagnostics & Usage area of your Privacy settings, select Automatically Send .
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      About This Article

      Article Summary X

      1. Open your Settings .
      2. Tap Privacy .
      3. Tap Diagnostics & Usage .
      4. Tap Diagnostics & Usage Data .
      5. Tap an entry to view diagnostic information.

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