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This wikiHow teaches you how to view diagnostic files that contain detailed information about crashes and memory issues on your iPhone.
Steps
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Open your iPhone’s Settings. It’s an app with a gray cog on one of your home screens. It might be in a folder called “Utilities.”
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Scroll down and tap Privacy . It’s in the third section.Advertisement
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Tap Diagnostics & Usage Data .
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Tap an entry to view diagnostic data.
- Logs for specific apps begin with the app’s name, followed by the date (e.g. “Evernote-2016-12-27”).
- Entries that begin with “JetsamEvent” are created when apps and data have memory (RAM) issues.
- Entries that begin with “Stacks” don’t represent crashes. They just contain information about iOS.
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Community Q&A
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QuestionI do not see diagnostic and usage data, only analytics data. Any ideas?Community AnswerGo into your data settings and go down to the bottom, it will all be there.
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Tips
- These diagnostic files contain highly technical information about hardware and operating system issue, so they may not be helpful to novices.Thanks
- You can help Apple improve its services by choosing to automatically send them copies of your diagnostic logs. In the Diagnostics & Usage area of your Privacy settings, select Automatically Send .Thanks
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References
About This Article
Article Summary
X
1. Open your Settings
.
2. Tap Privacy
.
3. Tap Diagnostics & Usage
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4. Tap Diagnostics & Usage Data
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5. Tap an entry to view diagnostic information.
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Thanks to all authors for creating a page that has been read 80,715 times.
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