How to Fix a VIZIO TV When It Has No Sound

Troubleshoot your volume on a VIZIO TV

Co-authored by Rain Kengly Reviewed by Luigi Oppido

Last Updated: August 8, 2024 Fact Checked

Does your Vizio TV suddenly have no sound? This can be due to a variety of issues, such as sound settings, faulty cables, or even hardware damage. Here's what to do if your VIZIO TV has no sound.

Fixing the Volume on a Vizio TV

If your VIZIO TV has no sound, double-check that it's not muted or set to a low volume. Navigate to your Audio Settings and make sure the output is set to your TV or any connected speakers. You can also hard reset your TV by unplugging it for 5 minutes and then plugging it back in again.

1

Check the volume.

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Turn the volume up. Make sure the volume isn't set to a low number.
- In some cases, the remote may be unpaired with your TV. Try using the physical buttons on your TV to raise the volume, if available.

2

Make sure your TV isn't muted.

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If you see the icon of a speaker with a slash through it, this means your TV is muted.

3

Check your Audio Output settings.

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Make sure your output is set properly. If you have external speakers connected to your TV, you'll need to change your output to those speakers.
- To do so, navigate to your settings and look for Audio . Make sure your Audio Out settings are set to the proper device.

4

Unplug your TV for a bit.

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Disconnect all connected cables, such as HDMI, Ethernet, or other streaming devices. Then, disconnect it from the outlet. Wait at least 5 minutes before plugging it in again. This is also considered a hard reset.

5

Check for loose connections.

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Loose cables can cause audio issues. If you're using another device with your TV, such as a console or streaming device, make sure every cable is connected securely to the port.
- If you're using an old cable, try using a new one.

6

Try a different app or device.

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This can confirm if the issue lies with the TV itself or the individual app/device. If the sound works in other places, you'll need to troubleshoot the connected device instead.

7

Make sure the TV box volume is on.

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It may come with a designated remote; press the remote's Mute button or volume up button to turn it up. ^{[1]
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8

Contact VIZIO.

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If your TV is still under warranty, you can request a service to fix it. Otherwise, you can contact the Customer Support Team for more help.

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How to Fix a VIZIO TV When It Has No Sound

Fixing the Volume on a Vizio TV

Steps

Check the volume.

Make sure your TV isn't muted.

Check your Audio Output settings.

Unplug your TV for a bit.

Check for loose connections.

Try a different app or device.

Make sure the TV box volume is on.

Contact VIZIO.

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