Common Ways to Fix Your iPhone Siri Not Responding

PDF download Download Article
This quick troubleshooting guide will show you how to pinpoint and fix Siri on your iPhone
PDF download Download Article

Is Siri no longer working properly on your iPhone? You could have gone through the set-up process to get Siri working, but maybe she has suddenly stopped responding to you or maybe the swirl appears and starts spinning after a "Hey Siri" command from you, but it disappears quickly. From setting configurations, to VPNS, and software glitches, there are a few potential reasons that Siri isn't working. Follow this guide to learn the most common troubleshooting fixes to get Siri working again.

Common Reasons Siri Doesn't Work

Temporary software glitches, incorrect settings, VPNs, outdated software, a bad internet connection, and malfunctioning hardware are all common reasons that Siri doesn't work.

1

Restart your iPhone.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/92\/Why-Is-My-Siri-Not-Working-Step-1-Version-2.jpg\/v4-460px-Why-Is-My-Siri-Not-Working-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/9\/92\/Why-Is-My-Siri-Not-Working-Step-1-Version-2.jpg\/v4-728px-Why-Is-My-Siri-Not-Working-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    The steps to restart your iPhone are different according to your phone model:
    • For iPhones with Face ID (X, 11, and newer): Press and hold the volume down and side buttons at the same time until the slider appears. Then drag the slider over, wait 30 seconds as your iPhone turns off, then press the same buttons again to power it back on.
    • For iPhones with a Home button (6, 7, 8, and 2nd/3rd Gen of SE): Press and hold the side button until the slider appears. Then drag the slider over, wait 30 seconds as your iPhone turns off, then press the same side button again to power it back on.
    • For iPhone with top Power button (1st Gen SE, 5, and older): Press and hold the top button until the slider appears. Then drag the slider over, wait 30 seconds as your iPhone turns off, then press the same button again to power it back on. [1]
    2. Advertisement
2

Make sure Siri is enabled.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/e3\/Why-Is-My-Siri-Not-Working-Step-2-Version-2.jpg\/v4-460px-Why-Is-My-Siri-Not-Working-Step-2-Version-2.jpg","bigUrl":"\/images\/thumb\/e\/e3\/Why-Is-My-Siri-Not-Working-Step-2-Version-2.jpg\/v4-728px-Why-Is-My-Siri-Not-Working-Step-2-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    To check Siri, go to Settings > Siri & Search and make sure "Hey Siri" is activated and ready to use. If not, select "Listen for 'Siri' or 'Hey Siri'" and tap Set up to train Siri to respond to your voice.
3

Check Siri's settings.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/3b\/Why-Is-My-Siri-Not-Working-Step-3-Version-2.jpg\/v4-460px-Why-Is-My-Siri-Not-Working-Step-3-Version-2.jpg","bigUrl":"\/images\/thumb\/3\/3b\/Why-Is-My-Siri-Not-Working-Step-3-Version-2.jpg\/v4-728px-Why-Is-My-Siri-Not-Working-Step-3-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    For example, if you're cooking and step away from your iPhone, which is locked, Siri might not respond if you don't have "Allow Siri When Locked" enabled in Settings > Siri & Search .
    • Siri won't work if you have your phone face down or covered. To change this so you can use Siri in these situations, go to Settings > Accessibility > Siri and turn on "Always Listen for 'Hey Siri'."
    • If you don't hear Siri's responses, make sure they aren't muted. Go to Settings > Siri & Search > Siri Responses and make sure Prefer Spoken Responses is selected. [2]
    2. Advertisement
4

Check your internet connection.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/de\/Why-Is-My-Siri-Not-Working-Step-4-Version-3.jpg\/v4-460px-Why-Is-My-Siri-Not-Working-Step-4-Version-3.jpg","bigUrl":"\/images\/thumb\/d\/de\/Why-Is-My-Siri-Not-Working-Step-4-Version-3.jpg\/v4-728px-Why-Is-My-Siri-Not-Working-Step-4-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    If you're using an unreliable Wi-Fi connection, switch to using cellular data; if you're using a weak cellular data network, switch to Wi-Fi.
    • Some VPNs disable Siri. If you don't see "Siri & Search" in your iPhone's menu, your VPN is most likely the cause. Turn it off and restart your phone to regain access to Siri.
5

Restart Siri.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/7a\/Why-Is-My-Siri-Not-Working-Step-5-Version-2.jpg\/v4-460px-Why-Is-My-Siri-Not-Working-Step-5-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/7a\/Why-Is-My-Siri-Not-Working-Step-5-Version-2.jpg\/v4-728px-Why-Is-My-Siri-Not-Working-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Go to Settings > Siri & Search and turn off "Listen for 'Siri' or 'Hey Siri'". Wait a few seconds, then turn it back on.
    2. Advertisement
6

Update your iOS.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/6d\/Why-Is-My-Siri-Not-Working-Step-6-Version-2.jpg\/v4-460px-Why-Is-My-Siri-Not-Working-Step-6-Version-2.jpg","bigUrl":"\/images\/thumb\/6\/6d\/Why-Is-My-Siri-Not-Working-Step-6-Version-2.jpg\/v4-728px-Why-Is-My-Siri-Not-Working-Step-6-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Your phone should update automatically, but you can also manually check for updates by going to Settings > General > Software Update .
7

Check your microphone.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/50\/Why-Is-My-Siri-Not-Working-Step-7-Version-2.jpg\/v4-460px-Why-Is-My-Siri-Not-Working-Step-7-Version-2.jpg","bigUrl":"\/images\/thumb\/5\/50\/Why-Is-My-Siri-Not-Working-Step-7-Version-2.jpg\/v4-728px-Why-Is-My-Siri-Not-Working-Step-7-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You can check the physical microphone and clear out any dust or debris that might be preventing Siri from hearing you (it's at the bottom of your iPhone, next to the charging port).
    • Don't use compressed air to clean it since the pressure can drive liquids or other small debris inside your phone and damage it. Instead, use something like a microfiber cloth or painter's tape, which doesn't leave residue.
    • Make sure Siri has access to use your phone's microphone in Settings > Privacy & Security > Microphone .
    2. Advertisement
8

Reset Siri.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/49\/Why-Is-My-Siri-Not-Working-Step-8-Version-2.jpg\/v4-460px-Why-Is-My-Siri-Not-Working-Step-8-Version-2.jpg","bigUrl":"\/images\/thumb\/4\/49\/Why-Is-My-Siri-Not-Working-Step-8-Version-2.jpg\/v4-728px-Why-Is-My-Siri-Not-Working-Step-8-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Resetting will also mean that you lose all customized settings. Go to Settings > Siri & Search and turn off the "Listen for 'Siri' or 'Hey Siri'" option. Wait a few seconds, then turn it back on and tap Continue to retrain your voice.

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Video

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!
      Advertisement

      You Might Also Like

      How to
      Create a Group Chat on WeChat
      How to
      Hard Reset an iPhone
      Apple ID Sign Out Unavailable? Here's How to Fix It
      How to
      Fix the “iPhone Unavailable” Message: Explanation and Fixes
      10 Simple Ways to Fix an iPhone or Android That Won’t Send Pictures
      Turn Off Location Sharing on an iPhone Without Anyone Knowing
      2 Ways to Get a Still Image from Video on iPhone or iPad
      How to
      Fix "Notifications Silenced" on iPhone Messages
      How to
      Use the iPhone Hidden Album to Hide Private Photos
      How to
      Turn On MMS Text Messages on an iPhone
      6 Easy Steps to Reload Your Cash App Card at the Store
      4 Ways to Find Your Lost iPhone When It’s Offline or Dead
      Where to Find the Clipboard on an iPhone: 4 Simple Steps
      How to
      Automatically Forward Text Messages to Another Phone
      Advertisement

      References

      1. ↑ https://support.apple.com/en-us/118259
      2. ↑ https://support.apple.com/en-us/105037

      About This Article

      Thanks to all authors for creating a page that has been read 930 times.

      Is this article up to date?

      Advertisement