This article was co-authored by Imran Alavi
and by wikiHow staff writer, Aly Rusciano
. Imran Alavi is a Marketing & App Development Expert and the CEO of Proleadsoft, a Digital Marketing and App Development firm based in San Francisco, CA. With over 10 years of experience, he specializes in Web Design, Search Engine Optimization (SEO), Search Engine Marketing (Google, Facebook, LinkedIn AdWords), App Development, and Software strategies for businesses. Imran holds a BS in Computer Science from the National University of Computer and Emerging Sciences, an MS in Computer Science from San Francisco State University, and has completed Stanford University Continuing Studies courses in Business, Marketing, and Communication.
This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.
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You’re doing a bit of online shopping when you notice that the item you bought on Amazon a few days ago is now cheaper—you just missed out on the deal! Will Amazon give you a price drop refund or price adjustment now that the price has changed? Well, not exactly. Amazon used to offer this to customers, but now, the only way to get a refund is to return the item altogether. Even so, there is a bit of an online hack to save some cash—keep reading to learn more.
Does Amazon offer price adjustments?
Amazon no longer offers price adjustments or refunds based on an item’s price change. To get a refund, you must return the item in unused condition.
Steps
Can you get a price change refund on Amazon?
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No, you cannot get a price change refund on Amazon. In the past, Amazon offered price adjustments, aka partial refunds, on past purchases that are now cheaper. For instance, say you bought a $60 blender, and the same blender is now on sale for $40—Amazon used to offer a $20 return if you followed the correct steps. However, this is a thing of the past. As of 2024, the only way to receive a refund is to return an item.
- However, there is a subtle way to “trick” the system. Say you ordered something last week and now notice the price is significantly lower than when you bought it. If the item is unopened/unused, you can simply return the one you purchased and repurchase it at a lower cost. When asked for the reason for your return, select “No longer needed” or “Other.”
- Keep in mind that this method is foolproof and isn’t approved by Amazon. It’s simply a hack many Amazon shoppers have shared online. Use at your own discretion.
How do you request a refund on Amazon?
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1Return your item(s) to request a refund on Amazon. To receive a refund, you must return the item(s) you bought. Most items sold on Amazon are eligible for returns. Simply follow the steps below: [1] X Research source
- Go to Your Orders .
- Choose the order you want to return and select Return or Replace Items .
- Select how to process the return.
- Follow the on-screen instructions and Submit return request .
- Print the given return label and bring your item to the chosen pick-up location.
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2If you don’t hear back from a third-party seller within 2 business days, request an A-to-z Guarantee Refund. After submitting a return request, you may have to wait a few days to hear back about the next steps. Typically, the seller responds within a few hours; however, if you don’t receive shipping information or confirmation within 2 business days, request a refund through Amazon directly with A-to-z Guarantee . [2] X Research source
- A-to-z Guarantee protects you when you purchase items sold and fulfilled by third-party sellers. It ensures you receive adequate care in a timely fashion. [3] X Research source
- A third-party seller is an independent seller not affiliated with Amazon that sells used, new, and refurbished items. [4] X Research source
- Know that A-to-z Guarantee doesn’t cover digital items, services, or stored value instruments.
Amazon Refund Policies
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1A refund can take up to 30 days to be processed. Amazon provides a refund on returned items once the item(s) arrive at an Amazon facility. In some instances, the refund may take longer. Use Amazon’s Track Your Return feature to stay up to date on what’s happening with your return.
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2After a refund is processed, the money is returned in 3-10 days. The time it takes to receive your refund depends on the payment method you used. Take a look at the guide below to see when you’ll get your refund: [5] X Research source
- Credit Card: 3 to 5 business days
- Debit Card: Up to 10 business days
- Amazon.com Gift Card: 2 to 3 hours
- Gift Card Balance: 2 to 3 hours
- Checking Account: Up to 10 business days
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3Amazon has the right to give a partial refund. If you’re returning an item, Amazon can reduce your refund amount if the item is used, damaged, or missing parts. This is why the refund isn’t reflected in your account until it’s been processed at an Amazon facility. Here are some examples: [6] X Research source
- Items in original condition past the return window get an 80% refund.
- Opened CDs, DVDs, etc. are 50%.
- Items with damage or missing parts can get up to a 50% refund.
Expert Q&A
Tips
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References
- ↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=G6E3B2E8QPHQ88KF
- ↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=G6E3B2E8QPHQ88KF
- ↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=GQ37ZCNECJKTFYQV
- ↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=GEF528GN65XSJ7V8
- ↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=GKQNFKFK5CF3C54B
- ↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=GKQNFKFK5CF3C54B