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Diagnose the problem and start your car correctly
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If your vehicle won’t turn on and you see a little car and lock light on your dashboard, your anti-theft system is probably preventing the car from turning on. As confounding as this may be, the solutions here are probably very easy to carry out, and you don’t need any fancy tools or complex diagnostic gear. In this article, we’ll show you how to fix the anti-theft system so that you can back on the road.

Things You Should Know

  • Try using your spare key. If the vehicle turns on, the transponder in the other key is dead. Take it to a dealership to get it fixed.
  • Unlock your door and disconnect your battery to reset the vehicle’s computer and turn the anti-theft system off.
  • Manually reset the transponder connection by turning the key to the “on” position for 10 minutes, then turn it "off" for 30 seconds. Repeat the process 3 times.
Section 1 of 7:

Why won’t the anti-theft system let my car start?

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  1. Most modern vehicles have a sensor inside of the key (or fob) that basically tells your vehicle, “This is the correct key and you can start the vehicle.” If that communication between your key and the vehicle’s computer doesn’t take place, your vehicle’s anti-theft system will kick on and prevent you from starting the car. [1]
    • The anti-theft system is designed to keep your car from turning on if someone tries to hotwire it or turn the ignition cylinder with a screwdriver.
    • You can tell your anti-theft system is keeping the car from turning on if there’s a car and lock or car and key light popping on your dashboard. It may blink depending on your model.
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Section 2 of 7:

Solution #1: Try Your Spare Key

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  1. If your original key isn’t sending the correct signal to your vehicle, the engine won’t turn on. If you’re lucky enough to have a spare key laying around somewhere, grab it and see if you can start your car. If you can, the other key wasn’t working correctly. [2]
    • Take your old busted key to any dealership that sells your vehicle’s make. They’ll reprogram and fix the key for you.
    • If the vehicle doesn’t turn on with your spare key, the problem is unlikely your keys. It’s much more likely that your vehicle’s computer is at fault.
Section 3 of 7:

Solution #2: Unlock Your Door

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Section 4 of 7:

Solution #3: Reset Your Car Battery

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Section 5 of 7:

Solution #4: Reset the Anti-Theft System

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  1. Insert your key and hold it in the “off” position for 30 seconds. Then, turn the key to “on” and wait at least 10 minutes. Flip the position back to off for 30 seconds and repeat the cycle. Do this for 3 cycles (a total of 30 minutes) and then try turning your vehicle on. [5]
    • If your car starts, the anti-theft system just needed to be reset. This off-on repetition resets the connection between the key and the computer, so if it’s a basic bug, this should do the trick.
    • On some makes and models, you only need to do this for 10 minutes, not 30.
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      Tips

      • Some vehicles have a dedicated fuse for the anti-theft system. If this fuse is blown, your anti-theft system may assume someone is tampering with the vehicle and it won’t start. Purchase a replacement fuse and find the fuse location on your electrical panel by reading your manual. Remove the old fuse and put the new fuse in place . [7]
      • Bad wiring can also cause an anti-theft system to turn on when it shouldn’t, although this seems to be a relatively rare cause on most vehicles.
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