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Your guide to unlocking a Master Lock with or without the serial number
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Just stumbled across an old lock you haven’t used in years and don’t know the code to? While Master Locks are strong, cracking the code isn’t impossible. If you want to avoid cutting your lock open or breaking it, we’ve got you covered: we’ll give you a DIY method you can use to figure out the code on your own. And if that doesn’t work, we’ll tell you exactly how to contact Master Lock and get a brand new code instead.

Things You Should Know

  • If you don't know the serial number, find the sticking points by twisting the lock to narrow down the combination.
  • If you know the serial number, request the combination directly from Master Lock.
  • A standard 40-digit Master Lock has 64,000 possible combinations that may open the lock.
Method 1
Method 1 of 2:

Without a Serial Number

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  1. Turn the lock's dial clockwise to 0. This will undo any of your previous attempts so you can start fresh. [1]
  2. Turn the dial clockwise (CW) slowly as you press the shackle. If you can't turn the dial at all from the 0 point, release the shackle and turn the dial CW just a number or 2 and then try it again. [2]
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  3. As you turn the dial CW with tension on the shackle, you will come to the first clockwise stopping point where you can't turn the dial anymore. Make note of where it stops. Sometimes, the dial will stick right on the numbers, but sometimes the sticking point will be between the numbers. If so, record the number to the half (example: 22.5). [3]
    • While continuing to apply tension to the shackle, turn the dial as far left (counter-clockwise) as you can. Make note of the first counter-clockwise (CCW) stopping point. The CCW stopping point and CW stopping point from your sticking "range," for example, 22.5 to 10.
    • Some 800XXX and 908XXX locks have a 2-number sticking range (for example, 28 to 30 and 10 to 12).
    • Determine the first sticking point by finding the number that's in the midpoint of the sticking range. A range of 4 and 5 would have a first sticking point of 4.5. A range of 22.5 and 23.5 would have a first sticking point of 23.
    • Each set of numbers that you find will have the same range. For example, one group may be 0.25 to 0.75 and another may be 0.5 to 0.25 on either side of the sticking points.
  4. Turn the dial clockwise about one number higher from the first sticking point in order to allow you to "escape" that sticking point. [4]
  5. You’ll find 11 more sticking points, for a total of 12 sticking points in 1 complete turn of the dial. Write all 12 sticking points down.
  6. Look at your list of sticking points and eliminate all those which are not whole numbers (that is, cross off any number that ends in 0.5). Eliminate 7 of the 12 numbers with this step. Of the remaining sticking points, choose the number with the unique digit in the "1s" position. Four of the remaining 5 numbers will share the same number in the "1s" place.
    • For example, if the numbers left on the list are 4, 14, 24, 27, and 34, the number 27 is the only number which does not have a 4 in the "ones" place. This is the third number of the combination.
    • If you only have 4 numbers remaining and they all share the same digit in the "1s" position, check the "note" above in step 3 about a 2-number range. The third number of your combination will be the number that has a 2-number range (for example, if you have 0, 30, 20, 10 left, but 20 has a range of 19 to 21, that would mean that your third combination number is 20).
  7. Write down the remainder to find the magic number. From our above example, 27/4 = 6, with a remainder of 3. Therefore, 3 is the magic number.
    • Remember that you are only concerned with the remainder, which will always be 0, 1, 2, or 3. If the third number of the combination is less than 4, that is your magic number.
  8. Add 4 to the magic number (3). Write down the result (7). Now, add 4 to that and continue adding 4 to each resulting sum until you have gone completely around the dial once. Write down each of these numbers.
    • For the example above, the numbers would be 3, 7, 11, 15, 19, 23, 27, 31, 35, and 39. One of these numbers is the first number of the combination.
    • For some 800XXX locks, this will be the second number of the combination. The next set of numbers will be used as the first.
  9. If your magic number is 0 or 1, then add 2 to it. Otherwise, subtract 2 from the magic number.
    • Since the example magic number is 3, subtract 2 and get 1.
    • Write down the answer and add 4 to it. Now add 4 to each resulting sum until you have gone completely around the dial once.
    • In the example, the numbers would be 1, 5, 9, 13, 17, 21, 25, 29, 33, and 37. One of these numbers is the second number in the combination.
  10. In this example, since 27 is the third number, cross 25 and 29 off your list of possible second numbers.
  11. You now know all the possible first numbers (3, 7, 11, 15, 19, 23, 27, 31, 35, 39), all the possible second numbers (1, 5, 9, 13, 17, 21, 33, 37), and the third number (27). You've just narrowed down 64,000 combinations to only 80. Try every possible combination until you find the right one. [5]
  12. Turn the dial counter-clockwise (CCW) slowly as you pull the shackle, feeling for a sticking point once per rotation. Look at the number when it sticks and add 5 to that value. Find the number you wrote down for the first digit (in step 9) that is nearest the sum.
    • For example, if the lock sticks at 17 when rotating CCW, you would write down 17+5=22, then look in the list above and determine that 23 is likely the first number of the combination.
    • This trick may not work for 800XXX locks, but it's still a good starting number to try.
  13. You only have to clear the lock when the first or third number exceeds the second for the first time. So we would try 27-1-27, then rotate CW to 5 and CCW to 27, then CW to 9 and CCW to 27, then CW to 13 and CCW to 27, then CW to 17 and CCW to 27, then CW to 21 and CCW to 27. Now that the next number we would try is 33 which is greater than our first digit we would try 27-33-27, then CW to 37 and CCW to 27.
    • The reason this works is the disk for the second digit isn't impacted when we rotate CCW, so we are effectively just setting the 2nd number to a bigger value. When the value gets too big then we effectively passed the first number *twice* and then picked our second digit—which is why we have to reset when the 2nd number becomes bigger than the first.
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Method 2
Method 2 of 2:

With a Serial Number

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  1. Master Lock knows you might forget the combination to your lock at some point, and they’ve got a plan in place. Download the Lost Combination Form , but don’t fill it out just yet. [6]
  2. This will prove that you’re the actual owner of the lock. You can usually find a notary at your local bank. [7]
    • Fill out the form in the presence of the notary public. Bring your ID to confirm your identity.
    • Most notaries charge a small fee. Unfortunately, Master Lock will not reimburse you for these charges.
  3. Make sure the photocopy shows that your lock isn't attached to anything. Then, hand write the serial number beneath the picture of the lock. [8]
  4. Use the address below: [9]
    • Master Lock Warehouse
    • 24 North Free Port Drive
    • Nogales, AZ 85621
  5. Master Lock will process your request and send you your combination. [10] Test the combination out on your lock to make sure that it works.
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Community Q&A

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  • Question
    Can you reset Master Lock combination?
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    Staff Answer
    This depends on whether or not the Master Lock in question is a "resettable" lock. It also depends on whether it is in the open or closed position before you attempt to reset it (usually it will need to be in the open position). It’s best to check the manufacturer’s instructions or website to see what’s possible and you can also check out the wikiHow How to Reset a Master Lock .
  • Question
    How do you open a master lock combination?
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    Staff Answer
    If you know the code, place the lock so the combination dial faces you. Then, turn the combination to the right three times but on the third time, stop at your first digit of the code. Then, turn the dial left one complete turn, passing the first digit and stopping at the second digit of your code. Finally, turn the dial right, and stop at your code’s third digit. Pull down on the lock to release its shackle, then the lock will open. You’ll find more help in the wikiHow How to Open Master Locks . Or, the instructions in the steps above will walk you through attempting to open a master lock combination if you’ve forgotten your code.
  • Question
    How do you reset a combination padlock?
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    Staff Answer
    For help with resetting a combination padlock, see the manufacturer’s instructions first, to be sure you’re using the right technique for your padlock. And you can also check out the wikiHow How to Reset a Master Lock .
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      Tips

      • The "sticking" method does not work on Master Lock Sphero Locks.
      • Only consider proceeding with Method 1 if you enjoy a challenge, or if your lock is extremely valuable. Otherwise, cutting off the lock and buying a new lock makes more sense.
      • More often than not, breaking into a locked safe, decoding the combination, or buying a new one is cheaper than hiring a locksmith.
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      About This Article

      Article Summary X

      To crack a Master Lock combination lock, download a lost combination form on the Master Lock website. Then, fill out the form and pay to have it notarized. Once you've completed the form, mail it to the Master Lock warehouse along with a photo of the lock and the lock's serial number. After about 4-6 weeks, you should receive the combination to the lock in the mail. To learn how to crack a Master Lock without the serial number, keep reading!

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      Reader Success Stories

      • Laura Anderson

        Aug 18, 2016

        "This was amazing! I was skeptical of the seeming imprecision of the "sticking points," but gave it a try. ..." more
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