What Kind of Reality Check Do I Need Quiz
Q&A for How to Contact Google
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QuestionMy Google Rewards account is locked. The site to unlock is asking for a picture of my license and credit card to verify my identity. How can I verify this site is legit?Community AnswerThere is no way that site is legitimate. There is no legitimate unlock site for any Google service. Contact Google Support to have your account unlocked, and never provide your personal information to unknown sites.
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QuestionIs it true that Google gives away gifts for Blackberry users in Nigeria?Community AnswerNo, this is a scam that you should ignore.
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QuestionI changed my password but the next time I tried to use the new one it was rejected. Now what?R2_d2000Top AnswererMaybe the change did not go through or you made a typo. Try to reset your password and then see if you can access your account.
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QuestionHow can I delete my work Google account?Community AnswerEither the Super Admin or the User Admin for the business's account can delete your account.
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QuestionHow do I uninstall Google Chrome?Community Answer
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QuestionCan deleted Gmail emails be recovered?Community AnswerYour deleted emails should still be in your Trash folder for a while before they are deleted permanently, so you should be able to move any that you want to keep back into your inbox. Once they have been deleted permanently, you cannot recover them.
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QuestionI am getting charged for a Google retail purchase which I did not make. How do I get my money back?Community AnswerIf it's by credit card, just contact your card company (800 number on the back of the card) and contest the charge. They'll ask a few questions, get details they need and generally reverse the charge.
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QuestionHow do I eliminate extra cells of meaningless text after a Google search?Community AnswerYou could press backspace to eliminate it. It should delete that unwanted text.
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QuestionMy grandchildren keep changing my profile name. I use this for business and can't wait 90 days, what can I do?CaptianYayaCommunity AnswerTalk to your grandchildren and their parents to get them to stop doing this. Change your password.
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QuestionHow can I talk to a live person about synchronizing my Google account and changing my passwords?Community AnswerIf you're using the free Google services, you should try the Google Help forums at https://productforums.google.com/forum/#!home . If you use Google Apps for Work, see the method above for contacting Google about business products.
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QuestionHow can I tell if someone might be tracing our company emails from an outside source?Community AnswerIf you're using Google Apps for Work, have the Super Administrator contact Google's 24/7 tech support for business services.
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QuestionI forgot my Gmail password. How can I recover it?Community AnswerIf you try to sign in, there should be a button that says "forgot password". Click on that and if you follow the steps, it should send you an email or text so you can create a new one. Provided you supplied a back up email or a telephone number, you should receive your password via another site.
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QuestionHow can I make a used LG G Pad mine if I don't have the last Google password?Community AnswerYou will need to factory reset the tablet. This will delete all the stored data, but you probably won't need that if it's used.
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QuestionHow do I create a unique nickname if it's already taken, and at the same time not in Gmail's data base?R2_d2000Top AnswererTry following the steps on How to Make a Unique Username for help on creating a username that isn't taken.
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QuestionHow do I get Gmail to update my Outlook account after I've changed my Google password?R2_d2000Top AnswererGmail is run by Google, and Outlook is run by Microsoft. You would have to update them separately for it to work.
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QuestionIs there a phone number for a Google Maps helpline?Community AnswerSorry to say this, but there is not.
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QuestionI lost my phone the other day, so I went on to my Google account and erased the phone. The phone was found and returned to me, and all 600+ of my pictures were gone. Did I delete them when I erased the phone, or did the person who found it? How can I find out?CaptianYayaCommunity AnswerYou erased them by clicking 'erase the phone'. They are gone unless you backed up your data, as it should have done when you erased it.
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QuestionI just received an email saying I requested that my email account be deactivated. If I did so, it was my mistake. I do not want my email deactivated. Who do I contact and how do I stop this?R2_d2000Top Answerer
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QuestionMy phone will not accept my new Google account password. What can I do?Community AnswerIf you have recently changed your password, it can up to 10 minutes to register. If you're still having problems accessing it, reboot your phone and try again.
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QuestionIf I accurately enter the 6-character verification code which Google emailed to me, why am I not then allowed to reset my Gmail password?Community AnswerTry requesting another code from Google, and check to see if your caps lock is on.
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QuestionHow can I sign into Google using someone else's laptop?Community AnswerJust go to Google's login page and use your personal login information to access the account.
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QuestionWhy is my website not listed on a Google search?Community AnswerUse Google webmaster tools. To identify a site as yours, you will need to enter a code into your HTML, or upload a special short HTML file provided by Google in the tools. Make sure your meta-description is accurate and not too long - two short sentences maximum. Providing a sitemap in Google tools will also help. It may take a few days to completely register.
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QuestionI am having a lot of phone robocalls from Google about my account. I have verified my account and asked that the calls stop. Do I need to delete my account to stop this harassment?R2_d2000Top Answerer
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QuestionWhen I search for our church on Google, a whole page about it pops up, but our website never comes up. How do I correct this problem?Community AnswerMake sure your website has adequate "SEO" (Search Engine Optimization). That way Google can crawl your website so it will reflect users searching for your Church. If you just published your website, then it can take up to 2 months for Google to adequately crawl and index it.
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QuestionHow do I contact somebody to verify my location on Google business?Community AnswerOnce you have created or claimed a Google My Business listing, you can verify your listing by mail, phone or email. I would recommend mail verification, as it works for any business. Begin by signing in to Google My Business. Select the business that you wish to verify and click "Verify now". On the next screen, ensure that your address matches that of your business, then click "Send postcard". Once you have received your postcard, you may enter the verification code on the same page.
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QuestionHow do I contact Google about specific information on their employees?Community AnswerGoogle will never provide this information to you unless you have a warrant or court order against the company.
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QuestionGoogle has posted that my business is closed permanently. This has cost me greatly and I'm considering suing for damages. Has this happened to others?Community AnswerTry going through the "My Business" section and claiming it, I would definitely not recommend going up against Google's legal team.
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QuestionHow do I get into a Google account that someone else made?Community AnswerUnless you have their login information, then you cannot access someone else's account.
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QuestionI have mass deleted a lot of promotional email from my promotion tabs, and now the emails that come into the promotion tab are being automatically deleted. How do I stop it from doing that?R2_d2000Top AnswererThe emails are probably being sorted into the "Spam" tab. You can navigate there and then select the emails and click on the "Not Spam" button near the top of the page.
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QuestionI have a business listing and have a review of my business I want removed. It was from a person I did no work for. What can I do?R2_d2000Top AnswererTry to report the review and explain the situation in the comment box. You might also be able to respond to the review to tell your potential customers that you did not do any work for this person.
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