Q&A for How to Fix a Vacuum Cleaner

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  • Question
    What kind of vacuum cleaner is the best?
    Chris Willatt
    House Cleaning Professional
    Chris Willatt is the owner and founder of Alpine Maids, a cleaning agency in Denver, Colorado started in 2015. Alpine Maids has received Angie's List Super Service Award for three years in a row since 2016 and has been awarded Colorado's "Top Rated Local House Cleaning" Award in 2018.
    House Cleaning Professional
    Expert Answer
    Allshark is the brand that I'm most fond of, but honestly there are plenty of great options out there. Sharks and Dyson also have great vacuums. You just want to make sure that it has a really good roller brush and some strong suction power. Beyond that, it's totally a matter of personal preference.
  • Question
    How do you clean a vacuum if it isn't working right?
    Chris Willatt
    House Cleaning Professional
    Chris Willatt is the owner and founder of Alpine Maids, a cleaning agency in Denver, Colorado started in 2015. Alpine Maids has received Angie's List Super Service Award for three years in a row since 2016 and has been awarded Colorado's "Top Rated Local House Cleaning" Award in 2018.
    House Cleaning Professional
    Expert Answer
    I'd start by cleaning off the brush, since that's going to be the dirtiest part. If it gets super filthy, your vacuum may not function correctly. You may need to use a screwdriver or a coin to access the roller and remove it to clean it by hand. From there, you can use soap, water, and a sponge or microfiber cloth to clean that compartment out. If there's a clog in the hose, you can typically get that out by bending and maneuvering the hose back and forth.
  • Question
    What do I do if my hose is cleaned out, but it's still not sucking?
    Community Answer
    No suck means no air flow. Check the obvious, the bag (if you have one), the various filters (HEPA), and finally the beater bar head, where the machine meets the carpet. Most vacuums allow easy access to this point of dirt sucking, usually to change a beater bar drive belt and usually you need a Phillip's screwdriver, the one which has a tip like a plus sign. Here, beyond that belt cover is your trouble. You may end up needing a stiff piece of wire, or needle-nose pliers. When you see the obstruction, you'll utilize whatever you've got to clear it out, and get back to work.
  • Question
    Why does my vacuum have such incredible suction that it cannot move across the carpet?
    Community Answer
    There should be a dial somewhere on the vaccuum cleaner to adjust the suction. There are usually different settings for floor, high carpet, normal carpet, etc.
  • Question
    I have a Dyson vacuum and it turns on but then turns off immediately. How do I fix it?
    Community Answer
    Most likely it is a wiring/electrical problem--not something you want to mess with yourself unless you have experience with rewiring appliances. Your best bet is taking it in to be repaired by a professional.
  • Question
    What do I do if I can't raise or lower the brush?
    Community Answer
    There may be something lodged in-between to keep it locked up. Unplug the vacuum from the socket and check to see if there is; if not, check to see if the brush is worn down (if so, replace it). Also check to see if the clip/gear that holds the brush head up is broken. If so you will need to have it repaired. Note: If the brushes are locked in a down position and the carpet is too thick or high, you can wear or overheat the motor so please do be careful not to use until you have repaired or solved the problem. .
  • Question
    What should I do if my vacuum does not stay on and sparks the wall outlet when I have it plugged in?
    Community Answer
    There is a short in the wiring and you need to take it in to be repaired before it causes a fire.
  • Question
    How do I fix a vacuum cleaner that won't stay on?
    Community Answer
    It usually means there may be a short in the wiring and you need to take it in and have it fixed. Also check the socket; if the plug is loose in the socket, you may need an adapter.
  • Question
    How do I turn off my vacuum? It's stuck being on, and when I try to push the off switch it won't turn off.
    Community Answer
    Unplugging the vacuum from the wall socket will usually turn it off. However, this should not be seen as an alternative to shutting the vacuum off correctly, as unplugging it without turning it off may harm some models.
  • Question
    I have an upright vacuum that doesn't stay up -- the locking mechanism is broken, and the handle falls to the floor. What can I do?
    Community Answer
    See if you have a vacuum or appliance store in your area where you can take it for repairs.
  • Question
    Why won't the brush spin?
    Community Answer
    Some string or hair may be wrapped around it. Unplug the vacuum cleaner and remove the cover to clean off the brush. The problem may also be a broken belt -- replacements are usually pretty cheap.
  • Question
    The motor in my cleaner is very loud. Why does this happen?
    Community Answer
    Something might be stuck in it. Make sure your vacuum is off and unplugged, then use a pencil or ruler to inspect and remove any foreign object.
  • Question
    What do I do if my vacuum suddenly stopped working?
    Community Answer
    You most likely have a short in the electrics. So, contact a vacuum repair technician (locally) unless you are a professional who can handle wiring.
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